Assistant Store Manager

Overview

Join Pandora as an Assistant Store Manager and be part of a brand dedicated to creating meaningful moments for customers and employees alike. Located in Corby, England, this permanent role requires working 32 hours weekly across all days of the week.

Compensation and Benefits

• Competitive salary ranging from £25,000 to £37,200 per annum (full-time equivalent).
• Monthly bonus scheme offering 10% for meeting sales targets and up to 20% for exceeding stretch goals.
• Generous employee discount on Pandora products.
• Annual jewellery uniform allowance to help express personal style.
• Access to a 'wear box' allowing selection of jewellery to wear during work shifts.
• Exclusive discounts on retail, hospitality, and entertainment through the online benefits platform.
• Comprehensive support services including health, wellbeing, financial, and legal assistance via ‘Retail Trust’.
• Seasonal parties, incentives, and gift offerings.
• Strong focus on career progression and ongoing training opportunities.

Role Responsibilities

• Lead store performance by analyzing sales figures, key performance indicators, and customer feedback to guide commercial decisions.
• Assist the Store Manager in planning and implementing business strategies aimed at achieving sales objectives.
• Ensure visual merchandising and product displays align with brand standards to optimize commercial impact.
• Support the recruitment, leadership, and development of a diverse, motivated team.
• Deliver clear communication and provide constructive feedback to team members through regular development discussions.
• Exemplify company values — Dream, Dare, Care, and Deliver — as a trusted role model.
• Represent Pandora on the shop floor with in-depth product knowledge, storytelling skills, and commitment to brand ethos.
• Encourage your team to craft personalized customer experiences through the signature selling ceremony.
• Handle escalated customer service issues professionally and with care.
• Manage daily operational tasks including staff scheduling, stock management, till operations, security, health and safety, and compliance.
• Adjust staffing levels according to commercial demands and seasonal patterns.
• Maintain high standards in store presentation and operational excellence.

Candidate Profile

• Proven track record in increasing store sales and profitability.
• Passion for nurturing a culture of outstanding customer service and coaching high-performing teams.
• Exceptional communication and organizational abilities, adaptable to changing priorities.
• Positive, enthusiastic demeanor aligned with Pandora's products and values.
• Growth-oriented mindset welcoming feedback and continuous improvement.
• Professional appearance with an appreciation for desirable retail products.
• Previous experience with established retail or consumer-focused brands is preferred.

Additional Information

This role is with a recognized global jewellery leader committed to sustainability, employing 37,000 people worldwide, and known for using recycled precious metals. Pandora values inclusivity in recruitment and encourages applicants to avoid including identity-related information. Reasonable adjustments during interviews can be requested.