Assistant Store Manager - DFO Homebush
Homebush, New South Wales, Australia · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 5 days ago
- Work mode
- In office
- Resume
- Required to apply
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Job description
About the Role
We are looking for a proactive, organised Assistant Store Manager to join our team at DFO Homebush. If you excel in leading retail operations and motivating teams to exceed sales targets while delivering exceptional customer service, this is the role for you.
Role Overview
As an Assistant Store Manager, you will serve as a key brand ambassador and manage the day-to-day operations of the store. Reporting directly to the Store Manager, you will play a crucial supporting role in ensuring the store's commercial success and oversee operational management of a high-performing retail environment.
About Pandora
Pandora is the largest jewellery company worldwide, crafting and selling three pieces of jewellery every second with nearly 7,000 retail points globally alongside a strong online presence. Since entering the Australian and New Zealand market in 2004, Pandora has grown to 146 stores across ANZ with over 600 retail employees, focusing on sustainability initiatives from sourcing to marketing.
Team and Culture
Our diverse global workforce of over 32,000 people contributed to Pandora’s highest-ever earnings in 2022 under an invigorated long-term growth strategy. We foster an ambitious and supportive culture where individuality is embraced and employees are empowered to deliver their best.
Key Responsibilities
- Support and motivate the in-store team with coaching to reach sales targets and uphold outstanding Pandora customer service.
- Manage retail operations including stock control, following store procedures, organizing team activities to optimize sales, overseeing security, scheduling, and tracking sales performance.
- Assume full operational responsibility for the store in absence of the Store Manager.
- Maintain a strong floor presence, managing team deployment throughout the sales area to maximize customer engagement.
- Become a Pandora product expert through thorough training and empower team members to develop their skills.
Ideal Candidate Profile
- Proven track record of driving sales growth and profitability.
- Deep enthusiasm for delivering superior customer service and cultivating a positive store culture.
- Excellent communication skills with the ability to coach and inspire high performing teams.
- Flexibility and adaptability to evolving business requirements.
- A positive, energetic approach coupled with passion for Pandora products and values.
- Professional presentation and genuine interest in desirable retail products.
Benefits
- Generous employee discount on all Pandora merchandise.
- Birthday leave day annually.
- Opportunities for personal and professional growth.
- Subsidised health insurance coverage.
- Retail bonus incentive scheme.
- Access to an employee assistance program for wellbeing support.
- Jewellery allowance to enjoy our products.
Diversity & Recruitment Practices
Our hiring process promotes equality and transparency, ensuring a fair chance for every applicant without bias. Candidates are encouraged to avoid including personal identity data such as photos, age or marital status. Reasonable accommodations will be provided upon request for the interview process.