Assistant Store Manager

Opportunity Overview

We invite an enthusiastic and people-oriented Assistant Store Manager to join our charming boutique located in Christchurch CBD. This role suits a passionate leader who excels in delivering memorable customer interactions and enjoys the dynamic nature of retail, especially in the fashion sector.

Key Responsibilities

In this position, you will co-lead the store team, fostering inspiration while ensuring operational success and exceptional customer experience. Cultivating a positive, engaging, and motivating store atmosphere is central to this role.

Candidate Profile

• Authentic passion for exceptional customer service and nurturing genuine relationships.
• Supportive leadership skills that enhance a harmonious and enjoyable team spirit.
• Confidence and capability to inspire and guide team members toward high performance.
• Strong orientation towards results with a dedication to driving sales growth and enhancing store outcomes.
• Experience in coaching sales and service staff to improve performance.
• Proactive problem-solving aptitude coupled with excellent organizational skills and a positive, can-do mindset.
• Adaptability and readiness to embrace challenges when necessary.
• An interest in fashion paired with a commitment to supporting customers’ confidence and empowerment.

About Flo & Frankie

Flo & Frankie is a family-operated New Zealand business recognized for quality products and heartfelt customer care. Our mission centers on empowering individuals through meaningful experiences. We embody a culture that values passion, personalized service, and a commitment to growth for both our customers and team members.

Employee Benefits

• Above-market hourly wages rewarding your contribution.
• A welcoming, friendly team that reflects our core values and community focus.
• Attractive staff discounts alongside achievable super sale incentive bonuses.
• A celebratory work environment emphasizing ongoing appreciation and recognition.
• Continuous professional training to ensure you are equipped and inspired to excel.
• Supportive New Zealand-based head office team with direct involvement in store operations.
• Professional and personal development opportunities aligning with our growth commitment.
• Access to confidential Employee Assistance Program (EAP) services at no cost.
• The privilege to wear our exclusive Flo & Frankie brand apparel daily.