Assistant Restaurant Manager

About the Role

The Assistant Restaurant Manager plays a vital role in seamless daily operations, supporting pre-opening and post-closing activities to ensure the outlet is ready and secure. This position involves addressing guest complaints effectively to maintain satisfaction, overseeing inventory management to minimize waste while ensuring availability, and maintaining high product quality standards.

Key Responsibilities

• Coordinate and supervise activities before opening and after closing to maintain operational standards and security.
• Handle customer grievances promptly, identify underlying issues, and apply corrective practices to prevent reoccurrence.
• Monitor cash handling processes, ensuring accuracy and implementation of safeguards against theft or discrepancies.
• Maintain product quality and consistency through regular inspections adhering to food safety regulations and internal standards.
• Manage inventory levels proactively, facilitating timely resupplies and employing strategies to reduce surplus waste.
• Create and update efficient staff duty rosters ensuring optimal coverage during busy periods and events.
• Promote a positive workplace culture focused on team growth through training, delegation, and empowering decision-making.
• Oversee employee performance using KPIs; provide constructive feedback to foster continuous development.
• Assist in producing and analyzing reports on sales, inventory, and customer feedback to inform management decisions.
• Ensure adherence to all company policies and regulatory compliance, communicating any changes to the team.
• Collaborate closely with the Restaurant Manager and leadership team to align operational functions with broader company goals.

Requirements

• Bachelor’s degree in Business Administration, Hospitality Management, or related discipline.
• At least one year of experience in restaurant management or a similar operational role.
• Exemplary leadership qualities with strong skills in managing teams and personnel development.
• Proficiency in financial analysis including understanding of P&L statements, cost of goods sold (COGS), and forecasting budgets.
• Effective communication and interpersonal abilities to engage with staff and guests successfully.
• Proven track record in business growth initiatives and meeting sales targets.
• Familiar with recruitment, selection, and workforce planning processes.

Additional Information

The job may require other duties as assigned by management to adapt to operational needs. This is an onsite role located in Bengaluru, Karnataka, India, offering a monthly salary range of 30,000 to 38,000 INR.