Assistant Operations Manager

About Republic of Karting

Republic of Karting is an energetic entertainment venue specializing in go-karting and fun activities, operating across Maharashtra, Madhya Pradesh, and Gujarat. The company focuses on delivering exhilarating karting experiences and engaging activities in a lively and secure environment to ensure every visitor enjoys a memorable outing.

Key Duties and Responsibilities

• Organize and oversee team schedules and operation rosters to guarantee smooth daily facility operations.
• Develop and increase revenue by promoting events such as community gatherings, birthday celebrations, group bookings, and corporate functions beyond regular walk-in customers.
• Establish and nurture relationships with brands, institutions, corporate clients, and community groups (including biking clubs) to boost visibility and attract more visitors.
• Provide administrative and backend support to the accounts department.
• Offer outstanding on-site customer service by greeting guests, conveying details about ticket pricing, packages, and promotions, thereby facilitating sales and ensuring visitor satisfaction.
• Supervise the daily operation of the go-kart track to maintain seamless performance.
• Coordinate activities among track personnel, technicians, front desk staff, and other operational teams to maintain efficiency.
• Maintain professionalism, high customer service standards, and operational excellence across the facility.

Additional Information

• Location: Republic of Karting - Virar, Jar Food Court, NH 48, next to Novelty Hotel, Vasai-Virar, Maharashtra 401303
• Experience Required: 1 to 3 years in a relevant operational role
• Working Hours: Rotational shifts from 2 PM to 11 PM or 6 PM to 3 AM
• Weekly Off: Mid-week day off