Assistant Online Manager

About The Role

Step into your first leadership position with the Woolworths Group as an Assistant Department Manager, a critical role offering a promising pathway for career advancement in retail through our Store Leadership Pathway program. This position involves daily management of department functions while collaborating across the store to deliver excellent customer service and a supportive workplace environment. We are dedicated to helping each team member reach their potential, highlighting the importance of this role within our career development framework and store operations.

Key Responsibilities

• Maintain an engaging and inclusive work environment that encourages authenticity and consistently enhances the customer shopping experience.
• Lead and support the department team, learning and applying key leadership and operational skills.
• Collaborate across the store to ensure smooth daily operations and positive outcomes.
• Adhere to safety protocols, prioritising the well-being of both team members and customers by following established processes.
• Apply the Everyday ACTs model to actively engage with customers by Acknowledging, Caring, and Thanking them.

Candidate Requirements

• Demonstrate a strong willingness to learn and understand department operations to support the team effectively.
• Possess the ability to work cooperatively with others, achieving collective goals through collaboration.
• Develop an understanding of personal leadership style and show eagerness to grow into a leadership role.
• Value and contribute to the overall shopping experience by working seamlessly across various store departments.
• Maintain a curious and proactive approach to improving skills and capabilities for career progression.

Working Hours and Benefits

• The role offers a flexible 4-day work week tailored to balance work and personal life according to individual needs and business demands. Typical roster example: Sunday to Thursday, 9:00 AM to 6:00 PM.
• Enjoy a supportive and inclusive environment with access to exclusive discounts on Woolworths Group brands through the Everyday Rewards Program.
• Benefit from workplace wellness resources available 24/7 via the Sonder App, supporting you and your family’s well-being.
• Access paid parental leave for primary caregivers along with additional resources focused on balancing work and family commitments.

Diversity and Inclusion

Woolworths Group is committed to diversity, equity, inclusion, and belonging, recognising that diverse perspectives enhance our ability to innovate and serve over 24 million customers weekly. We promote an inclusive workplace where everyone can thrive and contribute fully regardless of background or experience. Candidates who require adjustments during the recruitment process are encouraged to indicate so in their application.

Additional Information

Join a large, dynamic team of over 200,000 employees across Australia and New Zealand, driven by a shared purpose to create improved experiences for both customers and communities. This role is a stepping stone to unlocking your potential within a supportive culture that embraces innovative thinking and personal growth.