Assistant Online Manager

Role Overview

The Assistant Online Manager role at Woolworths Group serves as an entry point to a rewarding and dynamic career within the company. This position offers the chance to develop essential leadership capabilities and gain hands-on experience managing departmental activities. As a key contributor to daily operations, the Assistant Online Manager works across various store functions to ensure a superior shopping experience and foster a positive work environment.

Work Schedule

The role follows a specified roster schedule:

• Sunday: 12:30 PM to 8:30 PM
• Monday: 7:00 AM to 4:30 PM
• Tuesday: 1:30 PM to 8:30 PM
• Wednesday: 1:30 PM to 8:30 PM
• Thursday: 1:00 PM to 8:30 PM

Key Responsibilities

• Create and nurture an engaging, inclusive team atmosphere that encourages individuality while consistently delivering excellent customer service.
• Take on leadership responsibilities with guidance, developing skills for future retail career advancement.
• Support department teams by mastering operational knowledge and ensuring smooth daily functioning.
• Collaborate effectively with colleagues to achieve optimal outcomes for the store and its customers.
• Prioritize safety by enforcing correct procedures to protect team members and shoppers alike.
• Contribute to the overall store success by understanding and supporting cross-store operations.

Candidate Profile

• Demonstrates ability to engage customers and model exceptional service behaviors, including acknowledgment, care, and gratitude.
• Possesses a strong willingness to learn and support department operations.
• Exhibits collaborative spirit and teamwork in a retail environment.
• Is beginning to develop their personal leadership style and motivated to grow professionally.
• Shows curiosity and commitment to enhancing own skills and advancing career prospects.

Benefits and Perks

• Access to the Woolworths Group Stores Leadership Pathway providing structured skill development and growth opportunities.
• Exclusive discounts across multiple Woolworths brands through the Everyday Rewards Program.
• 24/7 workplace well-being support via the Sonder App, available to employees and their families.
• Paid parental leave for primary caregivers, complemented by resources for balancing work and family life.
• Opportunity to work a flexible 4-day workweek that supports personal work-life balance.

Company Commitment and Culture

Woolworths Group is committed to creating better experiences through innovation, inclusivity, and collaboration. With over 200,000 employees across Australia and New Zealand, the company values diverse perspectives that enrich its culture and enhance problem-solving. The environment promotes belonging, authentic self-expression, and opportunities to fulfill potential.

All candidates are encouraged to apply, and accommodations in the hiring process are available upon request to support an inclusive recruitment experience.