Assistant Manager

Role Overview

The Assistant Manager (AM) plays a crucial leadership role within the store, embodying sneaker culture through energetic and purposeful leadership. Supporting the Store Manager, the AM focuses on driving sales, coaching team members, and ensuring smooth store operations daily.

Key Responsibilities

• Lead by example on the sales floor with enthusiasm, confidence, and proactive solutions in customer interactions.
• Coach staff to deliver exceptional service, enhance product knowledge, and maintain customer excitement.
• Contribute to achieving sales targets by remaining actively engaged on the floor to help close customer interactions.
• Manage daily operational tasks including opening and closing procedures, cash handling, and floor supervision.
• Maintain store organization and readiness to deliver a seamless customer experience.
• Adhere to all safety protocols, loss prevention measures, and operational standards to safeguard customers, staff, and merchandise.
• Adopt an owner/operator mentality by promptly addressing issues and sustaining store execution standards.
• Utilize retail technology and digital tools to elevate the customer experience and streamline store operations.
• Act as Manager on Duty when scheduled, providing leadership and clear directives.
• Support recruitment, onboarding, and training of team members.
• Provide real-time coaching to recognize achievements and address performance gaps.
• Assist wherever needed to meet store priorities and support the team.

Qualifications

• Minimum one year of retail experience, preferably with leadership or key-holding responsibilities.
• Capability to inspire, motivate, and engage a diverse team.
• Effective communication and collaborative teamwork skills.
• Flexibility to work varied hours including evenings, weekends, and holidays.
• Dependability, self-motivation, and a readiness to take ownership.
• Basic knowledge of retail key performance indicators and operational procedures.

Preferred:

• Prior experience as a Key Holder, Supervisor, or Assistant Manager.
• Background in fast-paced, high-traffic retail settings.
• Aspirations for long-term growth in retail leadership roles.

Success Metrics

• Demonstrate consistent energy and attention to customers and teammates during every shift.
• Contribute to sales growth and improved conversion rates through strong floor leadership.
• Exhibit a positive, solution-oriented attitude consistent with the “Always on, Never no” philosophy.
• Maintain high standards and accomplish necessary tasks with an ownership mindset.
• Foster a supportive and accountable team environment that elevates coworkers.

Additional Information

Applicants should be aware that artificial intelligence tools are prohibited during the selection process to ensure fairness and security. Virtual interviews require cameras to be on. Foot Locker emphasizes innovation, authenticity, and integrity in all endeavors.

Compensation and Benefits

• Hourly wage: $20.50
• Employee discount ranging between 30% to 50%
• Paid time off provisions
• Health benefits including life, medical, and dental coverage
• Defined contribution retirement plan
• Opportunities for professional development and advancement within the company