Assistant Manager - Sailmaker Restaurant

About Hyatt Regency Sydney

Hyatt Regency Sydney is Australia's largest premium hotel, featuring 878 guestrooms, multiple dining venues, and extensive event spaces including two large ballrooms with views of Darling Harbour. We foster a supportive, safe, and inclusive workplace, encouraging curiosity and continuous personal and professional growth for our team members. Joining Hyatt means unlocking a career filled with opportunities to expand your horizons and grow within an international hospitality group.

Role Overview

We are seeking a full-time Assistant Manager to join our flagship Sailmaker restaurant, a spacious 272-seat dining venue overlooking Darling Harbour. Sailmaker offers a buffet breakfast and an à la carte dinner menu highlighting contemporary and native Australian ingredients. You will work closely with the Restaurant and Bar Manager to ensure smooth restaurant operations, lead the team effectively, and deliver exceptional guest experiences.

Key Responsibilities

• Lead, supervise, and manage the restaurant associates on a daily basis.
• Coordinate all facets of restaurant service for seamless customer experiences.
• Oversee initial and ongoing training and development programs for team members.
• Ensure strict adherence to all hotel and HACCP policies and procedures.
• Collaborate with other hotel departments to foster cooperative working relationships.
• Respond professionally and empathetically to client inquiries and complaints.

Candidate Requirements

• Proven management experience in a large hotel or venue, with exposure to both buffet and à la carte dining preferred.
• Demonstrated passion for outstanding service delivery.
• A hands-on leadership approach focused on supporting and motivating staff.
• Strong knowledge of food and beverage service standards and hospitality best practices.
• Ability to excel in a fast-paced, high-pressure environment while multitasking efficiently.
• Highly organized with strong prioritization skills.
• Excellent interpersonal, communication, and problem-solving abilities.
• Possession of a valid NSW RSA certificate.
• Unrestricted Australian work rights and availability to work rotating shifts including weekends.

Benefits

• After 90 days of employment, enjoy 12 complimentary nights of accommodation worldwide with Hyatt (terms and conditions apply).
• Discounted accommodation rates for employees and their friends and family.
• Participation in reward and recognition initiatives.
• Access to continuous learning and professional development opportunities.
• Complimentary dry cleaning services for work attire.
• Discounted parking within the city.
• Join an international company offering limitless career progression opportunities.