Assistant Manager - Retail

Job Overview

This position requires a secondary school graduation certificate and between two to three years of related experience. The role involves overseeing staff, assigning duties, managing merchandising and services, and handling staffing needs while maintaining customer satisfaction and resolving issues.

Primary Responsibilities

• Oversee and allocate tasks to team members.
• Decide on the range of products and services offered.
• Assess and fulfill staffing requirements.
• Address and resolve customer inquiries, complaints, and supply shortages promptly.

Technical Skills

• Proficient with Point of Sale (POS) systems.

Security and Safety

• Undergo a criminal background check.

Working Conditions and Physical Requirements

• Operate efficiently in a fast-paced setting.
• Maintain keen attention to detail.
• Capable of standing for prolonged periods.

Personal Attributes

• Demonstrate efficiency and diligence.
• Maintain integrity and a positive attitude.
• Effective time management and client-focused approach.
• Strong interpersonal and oral communication skills.
• Awareness of interpersonal dynamics and sound judgement.
• Well-organized and able to collaborate effectively as a team player.

Employment Details

• Work hours total 37.5 per week.
• Workdays include day shifts, evenings, and weekends.
• Position is permanent.
• Workplace language is English.
• Additional benefits provided.