Assistant Manager - Restaurant

Job Overview

This position is a permanent full-time role located in an urban setting in Halifax, Nova Scotia, Canada. The Assistant Manager will be responsible for managing daily restaurant operations, supervising a team of 5-10 staff members, and ensuring excellent customer service and compliance with health and safety standards.

Key Responsibilities

• Oversee and evaluate daily restaurant operations to ensure efficiency.
• Plan and organize daily tasks and operations to meet business objectives.
• Supervise and train staff to maintain high performance and customer service standards.
• Balance cash registers and prepare financial documents including balance sheets and cash reports.
• Conduct performance reviews to provide feedback and growth opportunities to team members.
• Manage inventory organization and maintenance effectively.
• Ensure adherence to health and safety regulations in the workplace.
• Participate in the development and execution of marketing and promotional plans.
• Handle customer complaints and concerns with professionalism and promptness.
• Deliver high-quality customer service at all times.

Required Qualifications and Skills

• Secondary (high) school graduation certificate is required.
• Between 1 and 2 years of relevant work experience.
• Certifications including First Aid, Workplace Hazardous Materials Information System (WHMIS), and Food Safety Certificate.
• Competence in computer applications such as MS Excel, MS Windows, point of sale systems, and spreadsheets.
• Familiarity with operating in a fast-paced environment with repetitive tasks and physical demands such as standing for extended periods.
• Strong attention to detail, accuracy, and organizational skills.
• Excellent interpersonal communication skills, both written and oral, with dependability and client focus.
• Ability to work flexibly including early mornings, evenings, night, weekend shifts, and flexible hours.

Work Environment and Conditions

• Urban workplace setting with 35 to 40 working hours per week.
• Physical requirements include a mix of sitting, standing, walking, and extended standing periods.
• Reference checks are required prior to employment.

Additional Benefits

• Health benefits including dental, healthcare, and vision care plans.
• Financial benefits such as bonus payments and gratuities.
• Other benefits include free parking availability.

Employment Details

• Work language: English.
• Budgetary responsibility ranges from $100,001 to $500,000.
• Supervisory responsibility for 5 to 10 team members.
• Availability for shift or on-call work is expected.