Assistant Manager (m/w/d)

Overview

You have a strong preference for your workplace and derive satisfaction from coaching your team, guiding them on delivering an outstanding in-store customer experience. You are ready to lead the team in all facets of customer interaction, including store operations, training, employee management, visual merchandising, and asset protection. When the Store Manager is absent, you assume all leadership responsibilities. Your success will be measured by your ability to drive sales and maximize profit targets for a specific store.

Qualifications

• Demonstrated leadership skills with at least one year of experience in a customer-facing sales environment.
• Confident and committed to delivering exceptional customer experiences.
• Motivated to achieve outstanding results fueled by enthusiasm for interacting with customers and sports products.
• Creative and adaptable in responding to changing demands and opportunities within a dynamic omnichannel retail setting.
• Capable of performing tasks independently without direct supervision.
• Strong cognitive and numerical skills, including problem analysis, decision making, and financial evaluation.
• Exhibits high ethical standards, values, integrity, and trustworthiness.
• Flexible availability, including evenings, weekends, and holiday periods.

Responsibilities

• Coach and motivate your team to execute sales that deliver exceptional customer service.
• Ensure a high level of customer satisfaction through thorough product knowledge and collaboration with colleagues to provide excellent service.
• Implement sales strategies, customer experience initiatives, merchandising, visual and operational standards.
• Act as a liaison between customers, sales associates, and store management.
• Develop and communicate expertise on products and trends to address customer needs.
• Stay informed about current and upcoming products and market trends.
• Contribute to fostering a positive and inclusive workplace environment.