Assistant Manager

Overview

Foot Locker is a leading retailer rooted in sport and style, committed to shaping culture through iconic brands including Foot Locker, Kids Foot Locker, Champs Sports, WSS, and atmos. As part of the DICK’S Sporting Goods family, the company offers extensive resources and career growth opportunities while maintaining the edge and agility that define the brand. Joining Foot Locker means influencing culture and connecting with the generation shaping the future.

The Assistant Manager (AM) is a pivotal store leader who energizes team and customers alike to bring sneaker culture to life. This role partners with the Store Manager to drive sales, lead and coach the team, and ensure smooth and efficient store operations. Assistant Managers are proactive leaders with a hands-on approach who put customer experience first and maintain high operational standards.

Responsibilities

• Lead the sales floor by example with enthusiasm, confidence, and proactive customer engagement through an “Always on, Never no” attitude.
• Coach and motivate team members to provide excellent service, deepen product knowledge, and create an engaging shopping environment.
• Support and meet sales targets by actively working alongside staff to close sales and maintain customer focus.
• Manage daily store operations including opening and closing procedures, cash handling, and ensuring full floor coverage.
• Maintain store organization, readiness, and smooth daily functioning with purposeful actions.
• Adhere to safety, loss prevention, and operational procedures to protect customers, colleagues, and merchandise.
• Adopt a hands-on ownership approach to resolve issues, uphold high standards, and execute store plans effectively.
• Utilize retail technologies and digital tools to enhance customer interactions, empower sales associates, and optimize operational tasks.
• Act as Manager on Duty as scheduled, demonstrating strong leadership and clear direction.
• Contribute to hiring, onboarding, and training new store associates to build a strong team.
• Provide in-the-moment coaching and support to team members to recognize achievements and address performance gaps.
• Step in wherever necessary to assist with store priorities and team needs.

Qualifications

• Minimum one year of retail experience, preferably including leadership or key-holder roles.
• Strong ability to motivate, engage, and coach a diverse team.
• Effective communication and teamwork skills.
• Availability to work flexible schedules, including evenings, weekends, and holidays.
• Self-motivated, reliable, and ready to take ownership of responsibilities.
• Basic knowledge of retail key performance indicators and operational processes.

• Preferred experience includes previous roles as a Key Holder, Supervisor, or Assistant Manager.
• Experience in fast-paced, high-volume retail settings is advantageous.
• Interest in pursuing long-term career development in retail leadership is desirable.

What Success Looks Like

• Consistent high engagement demonstrating purposeful energy and attentiveness during shifts.
• Strong contribution to sales and customer conversion through effective floor leadership.
• A positive, can-do attitude embodying the “Always on, Never no” mindset.
• A dedicated owner/operator approach ensuring standards are upheld and tasks completed efficiently.
• Being a dependable, supportive teammate who fosters a collaborative team environment.

Additional Information

Artificial intelligence tools are prohibited during the recruitment process to ensure fairness and security. Candidates will be required to keep cameras on during virtual interviews.

Benefits

• Hourly pay rate of $23.35
• Employee discount ranging from 30% to 50%
• Paid time off entitlement
• Comprehensive life, medical, and dental insurance coverage
• Opportunities for professional development and career advancement