Assistant Manager

About Intersport Elverys

Intersport Elverys stands as a leading innovator in sports retail, operating across 44 outlets within Ireland. The brand actively champions Irish sports by sponsoring a diverse range of teams and community sporting events from local grassroots groups to elite national athletes. Its sponsorship portfolio includes Mayo GAA, IRFU, Connacht Rugby, and other prominent sports organizations. Beyond sponsorship, the company is dedicated to fostering a healthier Ireland by supporting sports communities nationwide.

Job Overview

The Assistant Manager plays a crucial role in supporting store operations and boosting sales performance, acting as the deputy to the Store Manager.

Key Responsibilities

• Serve as deputy for the Store Manager when required.
• Support daily store operations including sales, staffing, customer service, security, health and safety, stock management, and resource allocation.
• Achieve and surpass store sales targets and key performance indicators (KPIs).
• Assist with financial management tasks such as cash handling, wage cost control, budgeting, and administration of systems including TMS and SAP.
• Promote outstanding Visual Merchandising to draw, inspire, and inform customers.
• Recruit, train, coach, and manage store staff ensuring adherence to company policies with fairness and consistency.
• Manage employee absences including conducting return-to-work interviews.
• Handle specific assigned responsibilities as delegated by the Store Manager.
• Allocate staff to critical service zones and ensure daily task assignments are met.
• Maintain vigilance on store and stock room security, watching for potential theft and implementing measures to minimize pilferage.
• Ensure compliance with health and safety protocols, providing training to all staff accordingly.
• Consistently maintain high store standards aligned with auditing requirements.
• Act as a key holder responsible for alarm responses and after-hours call outs.
• Provide temporary support to other store locations when necessary.
• Perform any additional duties necessary to facilitate smooth store operation.

Required Qualifications & Experience

• At least 2 to 3 years of retail management experience depending on store size and grade.
• Strong interpersonal, communication, leadership, and people management capabilities.
• Experience with Visual Merchandising is preferred.
• A commitment to delivering exceptional customer experiences and an understanding of its impact on sales and profitability.
• Proficient in IT skills including Microsoft Excel, Email, and SAP software.
• A third-level qualification in Business or Retail Management is advantageous but not mandatory.

Additional Benefits

• Discounts for employees on in-store products.
• Access to learning and development opportunities, including online training platforms, management programs, educational assistance, and study exam leave.
• Recognition through service awards.
• Support via an Employee Assistance Programme.
• Company sick pay, maternity, and paternity top-ups based on length of service.
• Participation in an Employee Referral Program.
• Celebration of significant life events and milestones.

Note

This job description serves as a general guide and may be updated or altered to reflect the changing needs of the company. Duties and responsibilities are subject to change over time.