Assistant Manager

About the Role

The Assistant Manager position at Abercrombie & Fitch Co. is a dynamic role that integrates strategic business thinking, operational leadership, creative retail expertise, and team management. This role is pivotal in driving sales goals through insightful business analysis and delivering exceptional customer experiences. The Assistant Manager oversees daily store functions, including opening and closing procedures, ensuring operational efficiency in all processes.

Beyond operations, the role involves creative responsibilities such as updating floor sets, advising on styling, and possessing comprehensive product knowledge. Talent leadership is also a critical aspect, encompassing recruitment, training, fostering staff engagement, and supporting professional development.

With a strong focus on internal promotion, this position offers advancement potential for those who demonstrate commitment and leadership capabilities.

Key Duties

• Execute opening and closing store protocols each day.
• Manage both the sales floor and stockroom operations to guarantee outstanding customer service and smooth daily processes.
• Handle staff scheduling, recruitment, and payroll administration.
• Lead the training and career growth of non-management team members.
• Apply thorough product knowledge and brand insight to drive sales performance.
• Create and maintain impactful visual merchandising displays.
• Utilize sales and operational reports to make data-driven decisions.
• Ensure security of store assets and conduct inventory management.
• Operate Point of Sale (POS) systems efficiently.
• Process orders through the Omnichannel system to fulfill customer needs.
• Act as a brand ambassador, upholding company culture and values consistently.