Appointment Setter

About NSOL BPO

NSOL BPO is an expanding outsourcing firm delivering dependable and scalable solutions to global businesses. We specialize in optimizing operations, lowering expenses, and enhancing efficiency by supplying skilled remote professionals and dedicated support services.

Role Overview

We are searching for a motivated and goal-driven Appointment Setter to join our remote sales division. The candidate must be experienced in outbound cold calling, lead generation, telemarketing, or appointment setting and possess strong communication and persuasion capabilities.

Key Responsibilities

• Perform a high volume of B2B outbound cold calls targeting prospective companies.
• Engage with business owners, executives, and key decision-makers.
• Professionally present NSOL BPO and its outsourcing offerings in an appealing manner.
• Screen prospects based on set criteria and identify sales opportunities.
• Ask insightful questions to assess business needs and suitability.
• Arrange qualified appointments and meetings for the sales staff.
• Skillfully manage objections while maintaining a positive professional tone.
• Conduct timely follow-ups with interested leads to maximize appointment rates.
• Keep precise records of calls, leads, discussions, follow-ups, and appointments within the CRM.
• Achieve daily and weekly goals related to calling, lead generation, and scheduling appointments.
• Ensure all qualified appointments are documented and transferred to the sales team efficiently.
• Work collaboratively with sales personnel for smooth handoffs from contact to appointment.

Requirements

• Demonstrated background in appointment setting, cold calling, telemarketing, B2B sales, or lead generation.
• Prior experience with outbound B2B calls is highly valued.
• Excellent verbal communication and interpersonal skills.
• Convincing and confident communicator.
• Strong skills in objection handling and relationship building.
• Comfortable interacting with business executives and decision-makers.
• Self-motivated, target-focused, and results-driven personality.
• Well-developed organizational and follow-up capabilities.
• Ability to maintain professionalism during intensive calling sessions.
• Capable of working independently in a remote setup.
• Familiarity with CRM software, sales tools, or dialing systems is advantageous.

Remote Work Requirements

• A dedicated, professional home workspace.
• Reliable computer (laptop or desktop).
• Noise-cancelling headset with clear microphone.
• Stable, high-speed internet connection with backup options like mobile hotspot or second ISP.
• Reliable electricity supplemented by backup power (UPS, inverter, or generator).
• Ability to maintain a professional and distraction-free working environment during shifts.

Candidate Profile

We seek a confident, persuasive, and driven Appointment Setter who enjoys engaging business clients, qualifying leads, overcoming objections, and generating new sales prospects. The candidate must thrive in a high-call-volume environment, communicate NSOL BPO's service value effectively, and be motivated to meet appointment-setting targets consistently.

Work Schedule

Working hours are from 9:00 PM to 6:00 AM Bangladesh Time, inclusive of a one-hour break.