Appointment Closer

Company Overview

AMSOL IT Pvt. Ltd., located in Chennai, is seeking a dynamic Appointment Closer to become a valuable part of their sales division. This full-time position operates in a hybrid mode.

Role Summary

The selected candidate will manage qualified leads and pre-scheduled appointments, deeply understand client needs, deliver tailored company solutions, negotiate terms, and drive sales closure effectively.

Key Responsibilities

• Manage and engage with qualified leads and set appointments with potential customers.
• Reach out to prospects using calls, WhatsApp, Google Meet, and other platforms.
• Accurately assess customer needs and align with appropriate services.
• Clearly convey details about company offerings and address customer queries professionally.
• Lead informative product or service presentations and discussions.
• Effectively handle objections and concerns raised by customers.
• Negotiate pricing and commercial terms within authorized limits.
• Conduct timely follow-ups to nurture prospects post discussions.
• Convert identified opportunities into finalized sales.
• Maintain up-to-date records on leads, appointments, and sales in the CRM system.
• Collaborate with Appointment Setters, BDRs, Marketing, and other internal teams.
• Prepare regular reports on sales activity and conversion metrics.
• Meet monthly revenue and conversion goals.

Performance Metrics

• Number of appointments managed daily.
• Success rate in converting appointments into sales.
• Monthly sales volume and revenue targets.
• Completion rate of prospect follow-ups.
• Quality of customer relationships and communications.
• Accuracy and comprehensiveness of CRM data.
• Achievement of monthly and quarterly targets.

Suggested initial targets include:

• Handling 2 to 4 qualified appointments per working day.
• Ensuring continuous follow-up on all assigned prospects.
• Aiming for 20 to 30 qualified appointments monthly, depending on lead availability.
• Maintaining an active and clear sales pipeline.
• Striving to reach assigned monthly sales and revenue quotas.

Targets may be adjusted based on lead quality, business needs, and sales cycle variations.

Candidate Requirements

• Proficient English communication and interpersonal skills.
• Strong ability to persuade and negotiate effectively.
• Confident in conversations with clients across channels.
• Excellent understanding of customer needs with solution presentation capability.
• Result-driven self-starter mindset.
• Good skills in maintaining client follow-ups and relationship-building.
• Foundational knowledge of CRM software and Google Workspace or Microsoft Office.
• Experience in sales, telecalling, B2B sales, appointment setting, or business development preferred.
• Fresh candidates with strong communication and sales aptitude will also be considered.

Compensation & Benefits

• Monthly salary ranging from ₹15,000 to ₹22,000, depending on expertise and capabilities.
• Additional performance-linked incentives available for successful deals.
• Potential support for food and accommodation in line with company policy.
• Opportunities for career growth based on consistent performance.

Recruitment Process

• Initial screening by HR.
• Interview with Sales or Team Lead.
• Final round of discussion for selection confirmation.