Sales Manager

Job Overview

This role demands leading and managing both the doors sales and telecalling teams to achieve monthly sales targets and deliver consistent quarterly growth. The Sales Manager will oversee all sales processes from the initial customer interaction to final deal closure.

Key Responsibilities

• Establish monthly sales targets for individual salespeople and telecallers and monitor their daily performance.
• Ensure all incoming leads are contacted within five minutes and every quotation is diligently followed up within three days.
• Conduct daily team meetings, weekly one-on-one sessions, and regular training sessions to enhance skills and performance.
• Participate in significant client visits and collaborate on builder meetings to assist the team in closing deals.
• Review recorded sales calls to guide the team on scripting techniques and handling objections.
• Maintain the CRM system meticulously, updating each lead's status and next steps.
• Authorize discounts within predefined limits, escalating others to the Director.
• Develop and sustain relationships with builders, architects, and contractors to secure project orders.
• Manage the sales leaderboard and analyze lost deals on a weekly basis to identify improvement areas.
• Prepare and send daily sales reports, discussing outcomes with the Director weekly.
• Experiment with at least one innovative strategy monthly aimed at increasing sales and report the effectiveness of these initiatives.

Education and Experience

• Required minimum qualification: Graduate in any field.
• Preferred: MBA or postgraduate qualification in Sales & Marketing.
• Experience of over five years in selling high-value products such as tiles, sanitaryware, furniture, doors, or automobiles.
• At least two years of experience in managing a sales team.

Behavioral and Technical Competencies

• Proven expertise in closing deals and negotiation.
• Leadership qualities enabling coaching, motivating, and accountability enforcement within the team.
• Strong target orientation with robust numerical acumen.
• Fluent communication skills in Hindi and Marathi; working proficiency in English.
• Familiarity with CRM software, WhatsApp Business, and Microsoft Excel.
• Extremely disciplined in following up with leads, ensuring no potential opportunity is overlooked.