Air Traffic Services Operations Administrator

About Airways

Airways New Zealand manages an extensive 30 million square kilometre airspace, delivering essential services such as air traffic control, surveillance, communication, flight inspection, mapping, and airspace design. Collaborating closely with government entities, regulatory bodies, airlines, airports, and the broader aviation community, Airways ensures the safe transit of pilots, passengers, and cargo. The organisation's core principles emphasize Safety, unity ('One Airways'), Excellence, and Success.

Airways comprises operational business units supported by governance and corporate services teams.

Role Overview

The Air Traffic Services (ATS) Operations Administrator will deliver comprehensive administrative and coordination assistance to the ATS teams located in Christchurch. This multifaceted role includes responsibilities like facilitating travel arrangements, onboarding new personnel, coordinating meetings, managing rosters, overseeing training administration, handling documentation, supporting facility management, and participating in assurance activities.

Collaboration with managers, team leads, and other ATS staff will be frequent, requiring effective juggling of competing tasks. The role involves becoming a central knowledge resource for administrative procedures and systems, ensuring accuracy and currency in operational records and requirements.

Candidate Profile

We seek a proactive and highly organised individual who thrives on being a reliable figure that keeps processes fluid. The applicant should be adept at prioritising multiple demands, demonstrating initiative and adaptability amid evolving situations, while maintaining attention to detail and quality standards.

Strong communication and interpersonal capabilities are essential, along with confidence in interacting with diverse stakeholders. Advanced proficiency in Microsoft Office applications, proven administrative experience, and skill in prioritising tasks and developing efficient administrative systems are critical. Though not mandatory, experience in aviation, engineering, or technology-driven environments is advantageous.

Above all, the candidate will embody teamwork, pride in delivering superior support, foster positive working relationships, and consistently prioritise customer service and safety.

Additional Information

Applicants must have legal work eligibility in New Zealand. The closing date for applications is 16 September 2026.

Airways is committed to diversity, equity, and inclusion, holding recognitions such as the Rainbow Tick and NQTick (neurodiversity) and pursuing Gender Tick certification. Recruitment prioritises the best candidate for the role and actively encourages diverse applications.