Air Export Coordinator

About the Role and Company

Join NX Group, part of the renowned Nippon Express Group headquartered in Tokyo, Japan. With more than 73,000 employees in over 50 countries, NX Group delivers comprehensive logistics services including air and ocean freight forwarding, cargo handling, relocation, and warehousing. We are seeking a proactive and detail-focused Air Export Coordinator for our Dublin office. This key position supports international shipment coordination from initial collection through to final delivery, guaranteeing top-tier customer service, regulatory compliance, and efficient operations.

Key Responsibilities

• Oversee complete export workflow: staging collections, booking airlines, and coordinating final delivery logistics.
• Serve as a primary point of contact for major Key Account clients.
• Produce and review essential shipment documents such as air waybills, invoices, and customs forms.
• Organize collection of goods from customers and manage deliveries to airlines.
• Coordinate flight bookings and finalize shipment consolidations.
• Manage specialized shipment categories, including Good Distribution Practice (GDP) and Dangerous Goods (DG), ensuring compliance with standards.
• Handle customs procedures involving Intellectual Property Rights (IPRs), SIEL/OIEL licenses, and Carnet documentation.
• Conduct post-flight verifications and ensure all consolidations are completed appropriately.
• Complete file closures and invoice processing at the job level.
• Maintain precise records and data inputs using internal systems and common office software.
• Communicate professionally and promptly with customers, suppliers, and internal teams.
• Collaborate closely with colleagues and escalate any operational issues to senior management.
• Perform additional tasks as directed by management.

Candidate Profile

• Demonstrated experience in air freight operations.
• Comfortable using Microsoft Office applications (Excel and Word); familiarity with AS400 and Thyme IT is advantageous but not required.
• Strong verbal and written communication abilities.
• Basic knowledge of aviation security protocols.
• Meticulous attention to detail and ability to maintain accuracy under pressure.
• Team-oriented with the ability to excel in a fast-moving environment.
• Excellent organizational skills with the capacity to prioritize tasks independently.
• Self-driven with a proactive problem-solving attitude.

Benefits and Work Environment

• Competitive compensation and benefit offerings.
• A supportive and cooperative workplace culture.
• Opportunities to engage with global markets and comprehensive logistics networks.
• Secure employment within a global top 10 freight forwarder.
• Modern office amenities and free parking facilities.