AI Engineer - Airline Domain

About HTC Global Services

HTC Global Services is a reputable CMMI Level 5 certified international provider specializing in innovative IT and business process services since 1990. Headquartered in Troy, Michigan, USA, the company now offers exciting opportunities in Abu Dhabi, UAE.

Job Overview

This position involves designing and managing advanced AI-driven enterprise applications leveraging large language models (LLMs) in a real-world production environment, particularly within the airline domain.

Key Responsibilities

• Develop and sustain LLM-powered enterprise applications in production.
• Create and enhance MCP tools using Python, FastAPI, or comparable frameworks.
• Oversee multiple MCP services and integrate LLM functionalities.
• Build Angular-based conversational user interfaces with dynamic, real-time updates.
• Architect scalable systems to handle high levels of concurrent users.
• Implement monitoring, logging, and tracing mechanisms throughout AI workflows.
• Optimize system performance focusing on reducing latency, cost efficiency, and improving response quality.
• Design and maintain multi-agent systems capable of context sharing and orchestration.
• Utilize WebSocket protocols for streaming AI responses effectively.
• Apply Redis for caching, session management, and maintaining conversational memory.
• Manage scalable services that support conversation state, workflow, and memory functions.
• Understand and implement API contract standards and schema-based development techniques.
• Possess knowledge of prompt engineering, structured data outputs, tool invocation patterns, and recognition of model limitations and failure scenarios.
• Demonstrate familiarity with agent orchestration methodologies including role-based agents, task breakdown, coordination, and fallback strategies.

Technical Skills Required

• Frontend frameworks: Angular or React with RxJS and reactive programming for real-time UI updates using WebSockets.
• Backend development: proficient in Python, FastAPI, and asynchronous service design.
• Experience in API and middleware development.
• Expertise in AI platform tools such as LLM integrations, MCP/FastMCP, LangChain, and LangGraph.
• Knowledge of multi-agent systems architecture and distributed system scalability concepts.
• Proficiency in WebSockets, event-driven programming, and Redis technologies.
• Familiarity with databases including Cosmos DB, MongoDB, and vector databases like Pinecone.
• Experience with cloud services and DevOps practices, particularly Azure, Azure AI Foundry, and Azure GitHub including PRs, branching, and CI/CD pipelines.

Additional Information

This is a one-year contract position located onsite in Abu Dhabi, UAE, with potential for extension. Interested candidates should submit their updated resumes along with current and expected salaries and notice period information to the recruitment team.