Administrative Assistant

Company Overview

Access Platinum Capital Limited is a Kenyan financial institution focused on providing innovative, technology-driven financing solutions tailored for SMEs, suppliers, distributors, and individuals. The company specialises in supply-chain financing, LPO financing, and working-capital options, helping businesses efficiently manage liquidity to fulfill orders and support growth. Their offerings also include digital credit services such as salary advances and check-off loans. Access Platinum Capital blends relationship-based financial products with digital technology to streamline credit access, enhance turnaround times, and strengthen credit management. The company's vision is to evolve into a leading digital SME and trade-finance platform in Africa, emphasizing supply-chain finance, embedded finance, data-driven credit, and digitally delivered services.

Role Overview

The Administrative Assistant plays a key part in ensuring daily organisational operations run seamlessly and professionally. Acting as the first contact point for clients, visitors, and stakeholders, the role fosters a welcoming environment while delivering dependable administrative and coordination support to the Director and the broader team. By effectively managing schedules, communications, office processes, and information, this position enables the team to focus on core functions and supports organisational goals of efficiency and excellent service delivery.

Key Competencies

• Handles confidential information discreetly, maintaining privacy related to the Director’s schedule, communications, and records.
• Effectively prioritises tasks by distinguishing urgent from routine matters and manages multiple demands autonomously.
• Communicates clearly and professionally in both verbal and written forms with visitors, staff, and external providers.
• Reliably meets deadlines and follows through on duties and commitments consistently.

Responsibilities

• Manage the front office by serving as the initial point of contact and ensuring a professional and inviting atmosphere for visitors, clients, and employees.
• Handle incoming telephone calls, emails, mail, deliveries, and general inquiries, directing them appropriately.
• Maintain and coordinate the Director’s calendar, schedule appointments, provide reminders, and ensure follow-ups.
• Deliver daily administrative support to the Director and other departments as necessary.
• Organize meetings by scheduling, preparing rooms, sending invitations, managing materials, and tracking action items.
• Oversee office logistics such as supplies, facility maintenance, service coordination, and vendor relationships to guarantee smooth operations.
• Maintain accurate and up-to-date physical and electronic records, correspondence, registers, and administrative documentation.
• Coordinate travel, lodging, transportation, and other logistics for the Director and staff when applicable.
• Follow up on administrative tasks across departments, uphold confidentiality, and ensure timely completion of assignments.

Qualifications and Experience

• Diploma in Business Administration, Office Administration, or a closely related discipline.
• Two to three years of experience in administrative roles, front office management, or executive assistance.
• Prior support experience for senior executives is advantageous.
• Proficient with Microsoft Office suite, including Outlook, Word, and Excel (with knowledge of basic formulas and data entry for monitoring and reporting).
• Experienced using digital calendar tools, email platforms, and video conferencing software.
• Strong capabilities in both written and verbal communication.

Additional Information

• The offered salary is KES 40,000 per month.
• The role is based in Kilimani division, Nairobi County, Kenya.
• Due to high applicant volume, only shortlisted candidates will be contacted.