Ad Ops Specialist

About the Role

Step into the role of Ad Operations Specialist, the essential technical expert powering our media team. You will manage the backend of our Retail Media technology platform Topsort, ensuring seamless execution, monetization, and daily fine-tuning of digital advertising campaigns including Banners and Sponsored Products. Your work translates leadership strategies into error-free, high-performing live campaigns.

Key Responsibilities

• Coordinate and implement incoming campaign briefs across the Snoonu ecosystem, managing the process smoothly from initial input to campaign setup.
• Serve as the main technical support for Account Managers, diagnosing campaign issues such as delivery delays, anomalies, or auction complications within the Topsort backend system.
• Monitor active campaigns daily to guarantee optimal budget utilization, avoiding underspending or abrupt budget depletion.
• Examine system data to determine causes of bid losses for specific food listings or search placements, and provide actionable recommendations to boost client delivery and platform revenue.

Requirements

• Experience working with Retail Media backend platforms like Topsort or similar technologies.
• A strong analytical approach for evaluating system data and bid information.

Preferred Qualifications

• Fast problem-solving skills paired with a troubleshooting mindset.
• Excellent communication abilities to facilitate teamwork with Account Managers and related teams.

About Snoonu

Snoonu is Qatar's native Super App, redefining daily living through ultra-fast delivery, shopping, and more—all integrated into one platform. We are technology-driven and powered by a global team committed to simplifying life.

Our Vision and Values

We aim to become the leading Qatari Ultra App, driving innovation across the region with a continuous push beyond limits. Our mission is to transform lives by connecting people with boundless possibilities through technology.

• Customer Obsession: Prioritizing customers above all.
• Integrity: Upholding honesty and ethics in all we do.
• Curiosity and Creativity: Innovating to make meaningful impacts.
• Leadership and Ownership: Leading by example and embracing responsibility.
• Efficiency and Results: Achieving more by focusing on what matters.
• Team Spirit: Valuing collaboration and collective strength.
• Execution: Turning ideas into tangible outcomes and challenges into opportunities.

Perks and Work Culture

• Work alongside a diverse, worldwide team.
• Access to learning budgets, courses, and growth tools.
• High autonomy with responsibility for your tasks and career path.
• Generous leave policies and wellness programs supporting work-life balance.
• Agile methodologies embedded in all operations and product management.

Certifications and Commitments

• Great Place to Work® certification, reflecting a culture centered on people.
• ISO 9001:2015 and ISO 45001:2018 certifications, evidencing top-quality and safe workplace standards.
• Commitment to sustainability and CSR initiatives contributing positively to the community and environment.
• Promotion of diversity and inclusion as core company principles, fostering an equal opportunity environment.

Invitation

Join Snoonu to contribute meaningfully, have your voice heard, and participate in building the future of tech-driven daily life in Qatar and beyond.