Accountant - Receivables

Job Overview

This role is responsible for overseeing customer billing, managing accounts receivable processes, driving collections, and performing account reconciliations to ensure timely and accurate revenue collection within agreed credit terms. The position requires collaboration with operations, commercial teams, and customers to address billing discrepancies, reduce overdue debts, monitor credit risks, and maintain accurate financial documentation.

Primary Duties

• Create and dispatch precise customer invoices, credit notes, and debit notes following predefined schedules.
• Ensure invoices are backed by authorized rates, contracts, quotations, job documentation, purchase orders, and service evidence.
• Review and validate logistics-related charges such as transportation, warehousing, freight, customs clearance, handling, storage, demurrage, detention, and other additional services.
• Guarantee that all completed services are invoiced within the correct accounting period.
• Collaborate with operations and commercial teams to gather any missing billing information or documentation.
• Maintain invoicing timelines tailored to customer-specific requirements and upload relevant documents to customer portals as necessary.
• Track customer accounts, perform follow-ups on outstanding and overdue invoices, and prepare ageing reports for accounts receivable.
• Coordinate collection efforts with customers, commercial teams, and management, obtaining payment commitments and maintaining accurate follow-up records; escalate issues related to long-overdue balances or risky accounts.
• Allocate customer payments accurately and investigate unidentified or partial payments, discrepancies, and deductions.
• Assist with bad-debt provisioning and propose write-offs when needed.
• Conduct regular reconciliations of customer accounts and promptly address discrepancies.
• Share account statements and invoice copies with customers and investigate disputed items, coordinating with relevant departments to resolve them.
• Keep detailed records of disputes, interventions, responsible parties, and resolution timelines.
• Obtain customer confirmations for balances when required for audit and reporting purposes and ensure accuracy of master data including billing details, payment terms, and tax information.
• Monitor customer credit limits and payment terms, identifying those exceeding limits or presenting payment risks.
• Support credit evaluations of new and existing clients, ensure compliance with credit approval policies, and recommend credit holds or restrictions where appropriate.
• Collaborate with commercial and operational teams to balance relationship management with financial risk controls.
• Support month-end closing activities related to revenue and accounts receivable, reconcile subledgers to the general ledger, and confirm unbilled revenue is appropriately accounted for.
• Prepare reports on overdue balances, collections status, disputes, credit exposure, and unallocated receipts, with commentary on significant changes and collection risks.
• Compile audit schedules and documentation for both internal and external audit processes, ensuring financial records are accurate and timely.

Required Qualifications and Experience

• A Bachelor's degree in Accounting, Finance, Business Administration, or related fields is required.
• Minimum of three years’ practical experience in accounts receivable, billing, collections, or credit control.
• Prior exposure to logistics, freight forwarding, transportation, warehousing, shipping, or related industries is advantageous.
• Solid grasp of accounting principles and accounts receivable operations.
• Proficiency in ERP or financial software such as SAP, Oracle, Microsoft Dynamics, or similar platforms.
• Advanced skills with Microsoft Excel.
• Awareness of VAT and local invoicing regulations is preferred.
• Strong analytical and numerical capabilities with a keen eye for detail and precision.