- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Role Overview
This role focuses on managing and processing various types of invoices received from clients, ensuring smooth month-end closure, and maintaining vendor relationships through reconciliations. The incumbent will handle discrepancies, address queries promptly, and escalate critical matters to management to uphold service standards.
Key Responsibilities
- Manage and process different invoices submitted by clients efficiently.
- Ensure completion of invoice processing before month-end deadlines.
- Investigate and resolve any discrepancies or outstanding unprocessed invoices over 60 days.
- Respond to client and vendor inquiries via email within 24 hours, providing prompt and courteous support.
- Identify urgent or sensitive issues and escalate them to the assigned Manager appropriately.
- Conduct regular vendor reconciliations to maintain accurate records.
- Perform any additional duties assigned to support team and process efficiency.
- Adhere to and meet the agreed Service Level Agreements (SLAs) for all tasks.
Additional Information
This position is full-time and based onsite in Bengaluru, Karnataka. Meeting SLAs and timely resolution of queries and discrepancies is critical for success in this role.
Industry
BPO & OutsourcingSkills
How they work
Communication