Account Partner - Uber Eats, Dublin, Ireland

Overview

The role of an Account Partner in Uber Eats involves identifying and cultivating lasting relationships with small and medium-sized restaurant businesses across Ireland. This position centers on driving growth and success within your portfolio by serving as the trusted advisor and primary contact who unlocks the full spectrum of Uber Eats platform capabilities.

Key Responsibilities

• Develop and maintain enduring partnerships by prioritizing what is most important to restaurant partners, focusing on sustainable, long-term success.
• Handle your assigned partner portfolio diligently and with urgency, utilizing data analytics to monitor key performance indicators and spot areas for growth.
• Address complex challenges and ambiguity by resolving merchant problems promptly to foster growth and maintain high levels of partner satisfaction.
• Modify strategies based on evolving market conditions and partner requirements to promote feature adoption, marketing tools, and services.
• Work collaboratively with cross-functional teams in operations, marketing, and product development to integrate local insights into scalable regional strategies.

Required Qualifications

• Previous experience in account management, sales, operations, or any customer-focused role.
• Based in Dublin with willingness to travel locally to engage with restaurant partners.
• Strong negotiation skills with the ability to overcome objections and secure partner commitments.
• Competence with data-driven portfolio lifecycle management.
• Fluency in the local language and professional proficiency in English.
• High school diploma or an equivalent educational qualification.

Preferred Skills

• Experience with Salesforce and proficiency in Google Sheets or Excel for analytics-based decision making.
• Problem-solving skills specifically oriented toward enhancing merchant processes.
• Ability to manage stakeholders effectively, influencing outcomes without direct authority.

Additional Information

This role demands adaptability, resilience, and an entrepreneurial spirit that thrives in a fast-moving environment marked by changing priorities. The position offers the possibility of bonuses, equity, and comprehensive benefits. While remote work is available, employees are expected to work from the office at least 50% of the time to support collaboration and company culture, unless full remote work is approved.

Uber is committed to equal employment opportunities without discrimination based on personal characteristics or legal protections. Accommodations for disabilities or special needs are provided upon request.