Account Manager

About Dot Vision

Dot Vision is an emerging enterprise located in Doha, Qatar, dedicated to delivering superior service and solutions across multiple industry sectors. The company prioritizes cultivating robust client partnerships, ensuring operational excellence, and consistently providing dependable service outcomes. Team members work collaboratively to comprehend client requirements and offer customized, outcome-focused solutions. The organization promotes professional advancement, interdisciplinary cooperation, and ongoing enhancement. Joining Dot Vision means becoming part of a dynamic team that upholds values of accountability, integrity, and client satisfaction.

Role Overview

This full-time, on-site Account Manager position in Doha, Qatar involves managing a range of client accounts as the primary liaison, guaranteeing outstanding client satisfaction. Daily responsibilities include maintaining client communications, understanding client goals, coordinating internal resources to deliver services, and monitoring performance against established targets. Additional duties encompass drafting proposals, contracts, and reports, overseeing project timelines and budgets, and proactively identifying upselling opportunities within existing accounts. The Account Manager will also address issue resolution, track follow-up actions, and participate in refining account management procedures.

Qualifications

• Proven background in account management, client service, or relationship management, preferably in professional services or technology-focused sectors.
• Excellent communication, negotiation, and presentation skills enabling trust-building and sustainable client relations.
• Strong organizational capability and efficient time-management to juggle multiple accounts, set priorities, and adhere to deadlines.
• Competent analytical and problem-solving skills to assess client needs, interpret data, and suggest effective enhancements.
• A collaborative mindset comfortable working with cross-functional teams and demonstrating proactive issue resolution and resource coordination.
• Familiarity with standard business software tools such as CRM systems, spreadsheets, and presentation applications.
• Bachelor’s degree in Business, Marketing, Communications, or related disciplines, or commensurate practical experience.
• Fluency in professional English; knowledge of additional regional languages is advantageous.
• Prior experience in Doha, Qatar, or the Middle East with an understanding of local commercial practices is a desirable asset.