Account Manager (m/w/d)

About the Role and Company

We are an Amazon marketing agency based in Stuttgart, composed of a young and motivated team dedicated to helping brands increase their visibility and achieve sustainable growth on Amazon. Our approach is data-driven, creative, and up-to-date. We offer challenging tasks, genuine responsibilities, and significant opportunities for professional advancement through training, workshops, and clear career paths. Our hybrid work model allows a mix of home office and on-site teamwork, supported by modern tools and a vibrant startup atmosphere.

Key Responsibilities

• Independently manage a dedicated portfolio of customers, serving as the primary contact handling all marketplace performance-related matters.
• Design and implement customized strategies aimed at boosting sales and optimizing the performance of clients on platforms such as Amazon and eBay.
• Plan, coordinate and execute marketplace projects closely collaborating with internal teams like Content, Performance Marketing, and Troubleshooting.
• Monitor and analyze customer accounts to identify trends, opportunities, and proactively suggest improvements.
• Prepare regular reports and presentations for clients to measure achievements and recommend actionable steps.
• Build and maintain long-term client relationships to ensure high levels of customer satisfaction and loyalty.

Candidate Requirements

• Must have a valid work permit for Germany.
• Fluent German language skills at negotiation level (C2).
• Customer-focused mindset with a strong service orientation and enthusiasm for direct client interaction to understand needs and develop tailored solutions.
• Strong analytical skills; confident handling numbers, KPI-based reporting, and making data-driven decisions.
• Excellent written and verbal communication abilities in both German and English to effectively present customer projects.
• Organizational talent capable of managing multiple clients and projects simultaneously and prioritizing tasks efficiently.
• Highly motivated and proactive, able to work independently and solution-oriented in a dynamic environment.

Team Environment

You will function as a key interface within the company, working alongside a team of 16 account managers, including two key account managers, while maintaining close cooperation with other departments.

Additional Information

Our hybrid working model balances home office flexibility with in-office collaboration, supported by an open team culture and modern tools, fostering a genuine startup feeling.