Account Manager

Role Overview

We are seeking an Account Manager to become part of our Industrial NZ team, delivering customer support across the Bay of Plenty, Waikato, Central North Island, and Hawke's Bay regions. This key position serves as the sole Industrial Account Manager stationed locally in the Bay of Plenty, assisting clients in sectors such as energy, agriculture, manufacturing, wood processing, and coatings.

About the Company

IXOM supports New Zealand's industries including water treatment, manufacturing, agriculture, and energy by providing critical products that ensure smooth day-to-day operations.

Opportunities Offered

• Manage a varied client portfolio across significant New Zealand industries.
• Operate independently with backing from an experienced national team.
• Gain diverse knowledge of industrial chemicals and markets including manufacturing, energy and agriculture.
• Receive a vehicle for work use and participate in an incentive scheme.
• Enhance commercial, technical, and client management expertise.
• Join a leading business crucial to maintaining safe and efficient manufacturing and industry practices in New Zealand.

Key Responsibilities

• Oversight and expansion of an established industrial customer portfolio.
• Develop and nurture robust customer relationships through consistent site visits and account management.
• Identify and cultivate new business opportunities within the assigned territory.
• Collaborate with Product Managers and technical teams to deliver tailored customer solutions.
• Support customers with matters related to bulk chemical storage, product application, and site inspections.
• Work alongside logistics, customer service, and supply departments to ensure excellence in customer outcomes.
• Maintain precise records of customer information, pricing, and business opportunities within CRM and SAP platforms.

Candidate Profile

• Sales, account management, business development, or commercial customer-facing experience is essential.
• Excellent interpersonal and communication skills to foster strong relationships.
• Self-motivated with the capability to manage a territory independently.
• Proactive in spotting opportunities and resolving customer challenges.
• Ability to juggle competing tasks while upholding superior customer service standards.
• 3-5 years experience in sales or account management roles.
• Background in chemicals, manufacturing, industrial, agriculture, or energy sectors is preferred.
• Tertiary education in Science, Engineering, or Business is advantageous.
• Based in Mount Maunganui or elsewhere in the Bay of Plenty with capacity to service the territory effectively.

Additional Information

IXOM is integral to many industries supporting millions daily with a wide range of products spanning dairy, agriculture, electricity, steel, food and beverage, pulp and paper, mining, construction, and water treatment sectors.

Recruitment includes various suitability checks such as police/criminal background, medical, drug and alcohol testing, and references. Applicants needing support through the process can request accommodations.