Account Manager

About the Role

TestMu AI is revolutionizing quality engineering by creating the first AI-native platform that autonomously handles the entire testing lifecycle, replacing traditional manual-heavy testing. We are seeking a dedicated Account Manager to drive revenue growth by nurturing and expanding key client accounts through strategic relationships.

Key Responsibilities

• Expand accounts by promoting product adoption and identifying upsell opportunities to increase revenue.
• Widen client footprint via cross-selling and maintain exceptional client satisfaction to foster loyalty.
• Manage and cultivate complex stakeholder relationships, acting as the primary liaison for clients.
• Navigate client organizations strategically to connect with key decision-makers and strengthen engagement.
• Analyze account performance data to develop effective growth strategies and provide valuable feedback to the product team for continuous improvement.
• Leverage industry knowledge to enhance client interactions and engagement.

Required Skills and Experience

• Proven track record in relationship and stakeholder management within key accounts.
• Demonstrated ability to identify and execute successful upsell strategies, achieving tangible revenue increases.
• Experience in driving product adoption initiatives leading to significant growth.
• Effective management and retention of top-tier clients over multiple years.
• Strong communication skills to serve as the main point of contact for clients.

Performance Expectations

• Achieve year-over-year revenue growth of at least 30% through strategic account management.
• Successfully increase sales through upsell efforts by approximately 20%.
• Boost product adoption rates by up to 40% through targeted initiatives.

Additional Information

This full-time position is based onsite in Noida, Uttar Pradesh, India. Candidates must have 7 to 12 years of relevant experience in account management and sales within technical or AI-driven environments.