KnowBe4

Account Executive (SMB)

KnowBe4

Melbourne, Victoria, Australia · Full Time

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Experience
1–3 yrs
Salary
—
Openings
1
Posted
2 weeks ago
Work mode
In office
Education
Bachelor Degree or higher
Resume
Required to apply

Where you'll work

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Job description

About KnowBe4

KnowBe4 equips today's workforce to make better cybersecurity decisions daily. Serving over 70,000 organizations worldwide, KnowBe4 is a trailblazer in digital workforce security by protecting both AI agents and human users. The platform offers attack simulation, security training, collaboration security, and AI-driven defense using its AIDA technology and a unique Risk Score. Drawing from 15 years of behavioral analytics, it safeguards against threats like social engineering, prompt injection, and shadow AI, positioning KnowBe4 as an industry leader in workforce security trust and defense.

Position Overview

The Account Executive for Small and Medium Business (SMB) is tasked with securing new customers in the SMB segment within a given territory. Success will be measured by meeting or surpassing monthly sales goals through prospecting, lead follow-up, and re-engaging past customers. The role involves demonstrating product value, understanding buyer needs, negotiating deals, and accurately tracking sales activities.

Key Responsibilities

  • Identify and win new SMB accounts to hit monthly sales targets.
  • Develop and sustain a pipeline of SMB opportunities leveraging multiple prospecting techniques and lead follow-up strategies.
  • Effectively communicate the benefits of KnowBe4’s product suite and educate clients on improving their organization's cybersecurity posture.
  • Analyze customer purchasing requirements, identify stakeholders and obstacles, and streamline sales cycles.
  • Negotiate subscription terms, multi-year contracts, and discounts to boost annual recurring revenue.
  • Maintain detailed and accurate sales records within Salesforce.
  • Work cooperatively with Channel sales partners to close deals through partner channels.
  • Build and nurture relationships with prospects to maintain a healthy sales pipeline.

Candidate Requirements

  • Between 1 to 3 years of sales experience targeting Small and Medium businesses.
  • Preferably possesses a Bachelor’s degree or equivalent higher education.
  • Knowledge of IT, security, or cybersecurity industry practices is advantageous.
  • Experience using Salesforce is beneficial.
  • Familiarity with Gmail, Google Docs, Microsoft Word, and Excel.
  • Proficient with internet browsers such as Chrome and Internet Explorer.
  • Strong verbal and written communication skills.
  • Data-driven professional with a focus on metrics.
  • Energetic, motivated, and capable of working independently with minimal supervision.
  • Excellent teamwork and collaboration abilities.

Benefits

Employees enjoy various incentives including monthly sales bonuses, referral rewards, adoption help, tuition and certification reimbursement, and bonuses for completing certifications, all within a modern, technologically advanced, and dynamic work environment.

Additional Information

Candidates may undergo assessments and background checks as part of the recruitment process. KnowBe4 is an equal opportunity employer that ensures fair treatment regardless of race, color, religion, nationality, age, gender identity, disability, veteran status, or any protected characteristic. Reasonable accommodations are available upon request during the hiring process.

No recruitment agencies, please.

Minimum education

Bachelor's Degree

Tools & software

Microsoft Excel required Microsoft Word required Google Docs required Salesforce.com Salesforce CRM required Google Gmail required

How they work

Communication Teamwork & Collaboration Attention to Detail Decision Making Negotiation Motivation
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