Account Executive - Personal Lines

Role Overview

This position calls for a skilled Account Executive to contribute within a vibrant team focused on Personal Lines accounts for clients. The role is based in Waterford and encompasses managing various aspects of personal insurance lines.

Key Duties and Responsibilities

• Demonstrate adaptability by engaging with all Personal Lines departments to secure renewals, process amendments, and pursue cross-selling and up-selling opportunities across product offerings.
• Apply strong negotiation and sales capabilities to meet client and business needs.
• Oversee renewals and client retention strategies aligning with targets and regulatory compliance.
• Ensure timely completion of mid-term alterations, renewals, account entries, claims communication, and correspondence.
• Maintain up-to-date files within the Relay system.
• Manage customer relationships effectively by addressing renewals, mid-term adjustments, and queries concerning Personal Lines products.
• Take accountability for delivering work with high accuracy and quality standards.
• Respond promptly and efficiently to internal and external requests.
• Foster strong cross-team collaboration within Arachas to meet collective targets and objectives.
• Adhere strictly to compliance requirements across all processes.

Required Qualifications and Skills

• Accreditation as an APA (Accountancy Professional Associate) is mandatory.
• Possession of CIP (Chartered Insurance Professional) certification is favorable.
• Experience in a fast-paced professional setting is essential.
• Familiarity with Relay software is advantageous.
• Exceptional organizational abilities with a capacity to prioritize and handle multiple daily tasks.
• Strong communication and interpersonal skills to engage with both internal teams and external clients.
• Meticulous attention to detail and problem-solving aptitude.
• Comfort and effectiveness working within dynamic team environments.
• Willingness to embrace change and adapt to a rapid work pace.
• Capable of undertaking ad-hoc responsibilities as needed.

Personal Attributes

• A proactive, can-do mindset with openness to ongoing digital transformations.
• Ability to prioritize workload efficiently and adjust to unexpected changes.
• Well-developed personal organization skills and structured approach to managing time and resources.
• Demonstrated commitment to continual professional growth.
• Dedication to a customer-first ethos consistent with the company's cultural values.

Additional Information

Company resources: www.arachas.ie and Arachas Insures Ireland