- Experience
- 7+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About Freshworks
Freshworks offers straightforward service software aimed at delivering exceptional experiences for both customers and employees. Our enterprise-grade solutions are powerful yet user-friendly, designed to quickly yield results. With a people-first AI approach, we reduce friction to boost employee effectiveness and organizational productivity. Trusted by over 72,000 companies such as Bridgestone, New Balance, and Sony Music, and powered by more than 4,500 employees globally, Freshworks is dedicated to transforming business software into an enabler rather than a hurdle.
Position Overview
As a Lead Account Executive based in Singapore, you will be tasked with driving revenue growth and surpassing sales targets within your designated territory. The role involves securing new strategic and enterprise clients, cultivating enduring customer relationships, and leveraging your SaaS expertise to engage diverse business and technical stakeholders.
Key Responsibilities
- Implement targeted territory strategies to capture new enterprise business, expand Freshworks’ presence in Singapore, and consistently exceed sales goals.
- Manage the entire sales cycle from initial prospecting through negotiation to closure, ensuring predictable and successful outcomes.
- Develop trusted relationships with senior executives by identifying complex challenges and positioning Freshworks as a strategic partner focused on ROI and growth.
- Collaborate closely with cross-functional teams including Marketing, Customer Success, Solution Engineering, and Product to deliver exceptional client experiences and support continuous improvement.
- Maintain a robust, data-informed sales pipeline with accurate forecasting; represent Freshworks through in-person meetings and presentations at customer and industry events in Singapore.
- Contribute to building Freshworks’ market presence locally by shaping go-to-market strategies, fostering key partnerships, and laying the groundwork for long-term success in the Singapore region.
Candidate Requirements
- Minimum of 7 years in quota-carrying SaaS sales roles within mid-market or enterprise segments, demonstrating a consistent track record of surpassing revenue targets.
- Strong strategic acumen in managing complex sales processes involving multiple stakeholders, including enterprise IT and business leadership.
- Expertise in revenue generation with advanced prospecting and pipeline management skills supported by disciplined forecasting and execution.
- Deep understanding of solution selling for software platforms such as ITSM, IT infrastructure, EX/CRM, or customer engagement solutions that improve operational efficiency and business outcomes.
- Proven ability to collaborate effectively across functions with a customer-first mindset, thriving in matrixed organizations.
- Fluent verbal and written English communication skills to engage with regional and global teams effectively.
Territory
The role focuses primarily on expanding Freshworks’ footprint and managing enterprise accounts within Singapore, while working alongside Asia-Pacific regional teams on strategic shared accounts.
Additional Information
Freshworks champions an inclusive workplace culture that encourages all employees to realize their true potential. We promote equal opportunity and celebrate diversity in all forms, recognizing that a varied workforce enriches our communities, workplace, and overall business success. Join us and be part of impactful, fresh vision.