Account Executive - Consultant

Company Overview

Sprinklr is a leading AI-powered platform for Unified Customer Experience Management, enabling brands to deliver exceptional experiences across multiple customer interactions. Combining human insight with advanced AI capabilities, Sprinklr helps enterprises build trust and loyalty through personalized and effective customer engagement. Serving over 1,900 enterprises including 60% of the Fortune 100, Sprinklr empowers social media management, marketing, advertising, customer feedback, and omnichannel contact center operations within a unified platform.

Role Overview and Responsibilities

• Identify, negotiate, and close significant sales deals within assigned territories.
• Engage with Chief Marketing Officers and Chief Technology Officers at major global brands to develop impactful customer solutions.
• Demonstrate expert sales techniques to recognize key decision-makers and influencers.
• Establish and maintain long-term relationships with multiple stakeholders across organizations.
• Proactively pursue new business opportunities via networking and referrals.
• Remain updated on industry trends and competitors to sustain a competitive sales advantage.
• Seek continuous feedback from leaders, peers, and clients to enhance performance.

Qualifications and Skills

• Consistently ranked within the top 10% of sales performers in previous roles or divisions.
• Highly intelligent, flexible, and displays a strong commitment to work ethics.
• More than 10 years of experience in enterprise software or SaaS sales.
• Outstanding abilities in building relationships and influencing stakeholders.
• Deep passion for customer experience with strong knowledge of digital and social engagement trends.

Company Mission and Culture

Founded in 2009, Sprinklr addresses the complexity of enterprise customer engagement by unifying dispersed teams, tools, and data. The platform supports four main product suites: Sprinklr Service, Social, Marketing, and Insights, aiming to lead the Unified-CXM software category. The company promotes customer obsession through trust, teamwork, and accountability, with a focus on delivering seamless unified customer engagement journeys.

Employee Benefits and Equal Opportunity

Sprinklr offers a comprehensive benefits package to support employee wellness, including voluntary healthcare coverage where applicable, paid time off, and a mentoring program to foster growth and connection. The company is dedicated to creating an inclusive workplace where all employees feel valued and respected. Sprinklr upholds equal opportunity employment policies regardless of race, gender, age, disability, or other protected characteristics.

Additional Information

Reasonable accommodations for interviews are available upon request. Sprinklr warns candidates to be cautious of recruiting scams impersonating the company and advises not to share money or sensitive information during recruitment. Any suspected fraudulent contacts should be blocked immediately.