Account Director, Talent Solutions

About the Company

LinkedIn is the world's largest professional network, designed to generate economic opportunities for every member of the global workforce. It offers products that facilitate impactful connections, uncover exciting career paths, enhance skills, and provide valuable insights daily. The company fosters a culture grounded in trust, care, inclusivity, and enjoyment, supporting employee growth and success.

Role Overview

We invite you to join us in redefining the future of work. This Account Director role is based in Southbank, Victoria, Australia, and requires onsite presence. The position emphasizes a hybrid flexible work model blending remote and in-office collaboration aligned with business needs.

Key Responsibilities

• Conduct deep research on client businesses, preparing insightful questions ahead of meetings.
• Engage clients with thoughtful, multi-layered, open-ended questions to uncover underlying goals and challenges.
• Develop relationships with diverse stakeholders across the client’s organization both vertically and horizontally.
• Adapt communication methods and content tailored to various audience needs.
• Focus on presenting solutions aligned with customer objectives instead of just product features.
• Maintain integrity in all sales dealings.
• Guide clients toward decisions through a shared vision and unified value propositions benefiting all stakeholders.
• Apply commercial insight and business acumen to negotiate agreements effectively.
• Leverage data and insights to support investment proposals and address objections.
• Adopt a proactive, customer-first approach to minimize churn risks.
• Continuously engage clients to validate impact and refine strategies for improved ROI.
• Identify and cultivate new growth opportunities to enhance client value.
• Incorporate economic, industry, and company-specific factors with a customer-centric perspective in account planning.
• Map key contacts within accounts to gauge relationship strength and strategize outreach.
• Share accountability with colleagues and cross-functional teams to ensure customer success.
• Demonstrate humility by seeking assistance from teammates when challenges arise.
• Exhibit discipline in territory/account planning, sales forecasting, and quota achievement.
• Utilize CRM and sales tools according to best practices to manage sales and buyer cycles effectively.

Required Qualifications

• Minimum five years in customer-facing roles with quota-carrying sales, account management, or relationship management experience.
• At least five years selling SaaS products, CRM systems, software platforms, or consulting services.

Preferred Qualifications

• Bachelor’s degree or equivalent in a related discipline.
• Experience with HR software platforms.
• Familiarity with SaaS sales and Salesforce.com platform.
• Background selling IT solutions.
• Knowledge of software contract terms and capacity to formulate fair deals.
• Proven ability to meet revenue targets and devise effective strategies.
• Strong skills in communication, negotiation, and sales forecasting.
• Capability to secure and manage high-level business in an evangelistic sales setting.
• Data-driven decision-making and persuasion skills.
• Aptitude for evaluating business opportunities and interpreting buyer intentions.
• Skill in coordinating deal closures by accurately understanding client needs.
• Experience integrating multiple partners and company leaders in competitive sales situations.

Additional Information

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