Accommodation Assistant

About Killashee Hotel

At Killashee Hotel, we unite driven hospitality professionals to deliver exceptional guest experiences. We value self-motivated individuals, provide comprehensive training, and foster a supportive environment conducive to career development.

Key Qualifications

• Willingness to work flexible hours across Monday to Sunday
• Positive, highly motivated attitude
• Organized, attentive, and passionate about excellent customer service

Primary Responsibilities

• Cleaning of guest bedrooms, bathrooms, and public spaces following company protocols
• Servicing and maintaining cleanliness of public areas including toilets, reception, and event spaces
• Inspecting equipment in rooms and public areas, reporting any needed repairs to supervisors
• Responding promptly to general inquiries and referring guest complaints to Accommodation Supervisor or Manager
• Handling lost property according to company policy
• Keeping department and storage areas orderly and tidy at all times
• Maintaining regular communication with Accommodation Manager about room status, public space cleanliness, and other operational matters
• Adhering to hotel standards, procedures, and policies in all duties
• Demonstrating professionalism through friendly conduct and compliance with dress code
• Familiarizing oneself with the Standards of Operation Accommodation Manual and following all outlined procedures

Why Join Our Team

• Opportunities for professional growth through continuous training programs, both internal and external
• Complimentary access to leisure facilities including classes, sauna, jacuzzi, and swimming pool
• Employee-exclusive discounted stays at various hotels across Ireland and Spain
• Support for health and wellbeing via Employee Assistance Program and wellness initiatives
• Discounted home, car, and travel insurance through our partnered insurance provider
• Secure free parking available for all team members
• Provision of nutritious meals and unlimited tea and coffee during shifts
• Incentives through an employee referral program
• Regular social events including seasonal parties, sports days, and team-building activities
• Flexible shift schedules fostering a balanced work-life integration
• An inclusive, respectful, and supportive workplace culture emphasizing teamwork and core company values
• Recognition programs celebrating staff achievements through monthly, quarterly, and annual awards

Our Values

At Killashee, success is driven by our commitment to guest focus, mutual respect, teamwork, creativity, accountability, and a positive approach in all our endeavors.