Business Development Manager - B2C

Overview

We are seeking a Business Development Manager specialized in B2C to spearhead growth by targeting individual customers. This role involves leading sales efforts to promote manpower and recruitment services while generating and converting leads and maintaining close client relations.

Primary Duties

• Create and expand new customer acquisition channels and establish strategic partnerships.
• Source and generate new B2C leads through phone calls, social media, digital marketing, referrals, and networking.
• Engage with potential clients to understand their workforce needs and explain service offerings.
• Manage the full sales process, from lead generation through to closing and payment collection.
• Meet or exceed sales and revenue goals on a monthly and quarterly basis.
• Perform diligent follow-ups with new and existing customers to optimize conversion rates.
• Develop and nurture strong relationships with individual clientele.
• Ensure accurate recording of all client data, sales activities, and sales pipeline status within the CRM system.
• Collaborate closely with recruitment and operations teams to fulfill client requirements.
• Track shifts in market trends, competitor offerings, pricing strategies, and customer preferences.
• Handle client issues promptly to maintain high satisfaction levels.
• Prepare and present periodic sales reports and business updates.

Required Qualifications & Experience

• Bachelor's degree in a relevant discipline.
• Minimum of 8 years of business development experience in the industry, particularly focused on B2C or individual clients.
• Demonstrated ability in implementing effective business development strategies.
• Excellent communication and interpersonal skills.
• Driven, goal-oriented mindset.
• Fluency in English is mandatory.