Back Office Operations Executive

Overview

Satya Pharmaceuticals seeks a diligent and proactive Back Office Admin Executive to ensure smooth daily business operations. Reporting directly to the CEO, the role involves managing coordination with accounts, e-commerce channels, clients, vendors, and internal teams.

Key Responsibilities

• Oversee daily back-office administrative and operational activities.
• Record and manage entries in Tally, covering sales, purchases, expenses, and invoices.
• Handle and coordinate orders from company website, Amazon, Flipkart, and other online marketplaces.
• Work closely with packing and dispatch teams to ensure prompt order fulfillment.
• Engage with customers to address order status, payments, and general inquiries.
• Liaise with vendors for purchase orders, quotations, payments, and timely follow-ups.
• Maintain office documentation, reports, records, and essential data.
• Support invoicing, billing, and straightforward GST-related paperwork.
• Facilitate communication among different internal departments to guarantee seamless operations.
• Prepare periodic basic management reports and updates.
• Manage follow-ups, phone calls, emails, and other official correspondence.
• Offer administrative and secretarial assistance to the CEO.
• Assist CEO with daily activity coordination, task monitoring, and operational follow-ups.

Qualifications and Skills

• Proficient in Tally, Microsoft Excel, Word, and email communication.
• Basic knowledge of accounting principles and invoicing processes.
• Familiarity with e-commerce platforms is advantageous.
• Strong communication skills to coordinate among various stakeholders effectively.
• Demonstrated organizational skills and ability to manage multiple assignments independently.
• Detail-oriented, responsible, and with a proactive approach.
• Quick learner, reliable, honest, and capable of taking ownership of daily office functions.