Student Success Intern
Gurgaon, Haryana, India · Full Time internship
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- Stipend
- Stipend: INR 35,000 – INR 35,000 / month
- Duration
- 6 months
- Start
- Immediately
- Openings
- 4
Candidates must be available for full-time in-office internship, starting between September 11 and October 16, 2026, and commit to the full 6-month duration, possessing relevant skills and interests related to academic operations and learner support.
- Work mode
- In office
- Education
- Graduate in any discipline
- Resume
- Required to apply
About the internship
About the Internship
This internship is focused on supporting live academic sessions and facilitating smooth communication between faculty and learners. The role includes managing learner queries, maintaining attendance, collecting feedback, and supporting various academic operational tasks including assessments, learning management system (LMS) related queries, and follow-ups for capstone projects and campus immersion activities.
Key Responsibilities
- Assist with weekend live academic sessions coordinating with faculty and students to ensure sessions proceed flawlessly.
- Manage real-time learner inquiries and keep precise attendance records.
- Make post-session calls to gather feedback and assess learner experience effectively.
- Address and resolve learner questions about academics, attendance, assessments, LMS, and other operational aspects.
- Monitor and respond to Freshdesk support tickets, resolving straightforward issues and escalating complex ones to appropriate teams.
- Provide support for academic communications and follow-ups concerning tests, assignments, and capstone project activities.
- Keep attendance trackers, academic documentation, and records updated accurately and timely.
- Work with internal teams to resolve learner concerns and ensure pending academic activities are completed promptly.
Eligibility and Other Requirements
- Applicants must be available full time in-office for a duration of 6 months, starting between September 11, 2026, and October 16, 2026.
- Graduates in any discipline with excellent communication and interpersonal skills.
- Organized, detail-oriented, proactive, and capable of multitasking within a fast-paced environment.
- Strong problem-solving abilities and learner-focused mindset.
- Proficiency in Google Sheets or MS Excel and familiarity with digital tools.
- Prior experience in educational technology, academic operations, or customer support will be advantageous.
- Willingness to support weekend sessions as required.
Compensation and Perks
The internship offers a monthly stipend of INR 35,000, split into a fixed pay of INR 15,000 and an additional performance-based incentive of INR 20,000. Upon successful completion, interns will receive a certificate.
About Accredian
Accredian is an academic institution specializing in education and research in cutting-edge fields such as artificial intelligence, machine learning, and data science. Their vision is to nurture future leaders in AI and data through industry-oriented programs ranging from three to six months, designed to equip professionals not only with technical skills but also with transformative learning experiences to advance their careers.