Operations Intern

About the Company

KDH Biomedicals is a company specializing in medical diagnostics technology. It focuses on marketing, distributing, and managing the entire implementation lifecycle of critical and specialized diagnostic technologies.

Internship Role and Responsibilities

The intern selected for this role will engage in various operational tasks essential for smooth business functioning, including customer order management, invoice preparation, and vendor coordination.

• Receive and acknowledge customer and purchase orders on the same day they are received.
• Verify purchase order details such as pricing, quantity, terms, and delivery against company records before processing.
• Review customer accounts to identify any outstanding payments that may delay shipments and pursue follow-ups.
• Prepare invoices and work with the warehouse team to facilitate invoicing and dispatch.
• Provide customers with shipment tracking details the day after dispatch and confirm delivery.
• Address customer queries, complaints, and requests through WhatsApp, email, and phone communications.
• Monitor credit periods and initiate recovery actions when dues are overdue.
• Submit invoices via specific customer payment portals, including systems used by premium laboratories, with proper training provided.
• Keep track of stock levels and create purchase orders for overseas suppliers based on actual needs.
• Inspect shipment checklists and coordinate processes for import clearance.
• Complete vendor registration formalities and maintain distributor contracts and records.
• Maintain a pending-orders file and ensure timely closure of all items.
• Prepare, implement, and maintain business and legal documents such as distributor agreements, NDAs, authorization letters, and compliance paperwork.
• Establish and update a document register tracking validity and renewal dates for agreements, and alert the team when renewals are needed.

Internship Details and Requirements

The internship period is six months, starting immediately. The candidate must be available full-time and onsite, located in Thane, Navi Mumbai, or Mumbai.

Eligibility Criteria

• Applicants must be available full-time for an onsite internship.
• Internship start date should be between October 5, 2026, and November 9, 2026.
• Must be able to commit to a 6-month internship duration.
• Candidates should reside in Thane, Navi Mumbai, or Mumbai.
• Relevant skills and interests related to the role are necessary.

Perks

• Certificate upon completion.
• Letter of recommendation.
• Potential job offer after internship.