M
Internship
Customer Service/Customer Support Intern
Thane, Maharashtra, India · Full Time internship
Be the first to apply
- Stipend
- Stipend: INR 9,500 – INR 10,000 / month
- Duration
- 6 months
- Start
- Immediately
- Openings
- 6
Who can apply
Applicants must be able to engage in full-time, on-site internship work, beginning between September 8 and October 13, 2026, for a 6-month period. Only candidates from Thane, Navi Mumbai, or Mumbai regions possessing suitable skills and interests are eligible. Female candidates who wish to start or…
- Work mode
- In office
- Resume
- Required to apply
About the internship
Overview
Medius Technologies is an IT firm located in Mumbai specializing in debt management and collection solutions for banks and NBFCs. We are offering an internship opportunity for those looking to gain hands-on experience in customer support within a dynamic fintech environment.
Key Responsibilities
- Address customer inquiries promptly and professionally through phone, email, and chat channels.
- Troubleshoot and resolve service or product concerns by understanding the complaints and delivering precise resolutions.
- Document customer communications, transactions, and feedback meticulously for record-keeping.
- Work collaboratively with internal departments to enhance customer satisfaction and identify patterns in reported issues.
Candidate Requirements
- Availability to work full-time onsite at Thane, Navi Mumbai, or Mumbai locations for the entire 6-month internship period.
- Immediate to mid-term start dates between September 8th and October 13th, 2026.
- Strong skills and genuine interest in customer service roles.
- Preference given to women aiming to begin or return to their careers.
Benefits
- Internship certificate upon completion.
- Letter of recommendation to support career advancement.
- Flexible working hours to accommodate personal needs.
Perks
Certificate
Letter of recommendation
Flexible hours