Lead Software Engineer, AI Scheduling

About Deputy

Deputy is a global SaaS company specializing in workforce management with offices in Sydney, Melbourne, San Francisco, and London, as well as remote employees across the U.S. Their platform supports over 1.5 million workers and 375,000 workplaces in more than 100 countries. Deputy is recognized as a Unicorn backed by leading global investors.

Deputy focuses on improving workforce technology for hourly workers such as baristas, nurses, cleaners, delivery drivers, and factory workers. The platform boosts productivity, profitability, compliance for businesses, and engagement and satisfaction for employees.

The company is transitioning to an AI-native approach, empowering employees to creatively and responsibly use AI tools daily to innovate and solve problems efficiently.

Role Overview

As the Technical Lead for the AI Scheduling backend team, you will innovate workforce scheduling by integrating AI and automation to assist managers in creating compliant, optimized schedules at scale. The role influences Deputy’s entire product and platform ecosystem, requiring leadership through design, implementation, and delivery of robust backend services. You'll set technical standards, make architectural decisions, and promote AI-driven enhancements across development processes.

Key Responsibilities

• Lead and deliver technical solutions focused on scalable and high-quality backend systems.
• Foster a culture of innovation and continuous improvement within the engineering team.
• Write clean, modular, and maintainable code aligned with best practices and company principles.
• Collaborate with design, product, and engineering to develop customer-centric, performant features.
• Uphold high engineering standards and coordinate with infrastructure and quality teams.
• Take accountability for meeting project timelines and delivering impactful results.
• Mentor junior and mid-level engineers, influencing positive team outcomes through leadership.
• Drive collaboration with product and design teams for strategic initiative planning and estimations.
• Research and implement new technologies and frameworks to enhance the developer experience.
• Contribute to technical leadership by defining standards, platforms, and team practices.
• Break down complex problems into manageable milestones, delivering incremental value.
• Share knowledge through documentation, code reviews, presentations, and discussions.

Skills & Experience

• Bachelor’s degree in Computer Science or equivalent experience.
• 6+ years programming experience with at least 2 years in senior engineering roles.
• Expertise in API design including REST and RPC using protobuf, gRPC, OpenAPI frameworks.
• Strong background in service-oriented architecture and microservices using tools such as Docker, ECS, Lambda, SQS, and Kinesis.
• Experience with persistence and caching technologies like MySQL, Redis, DynamoDB, and S3.
• Knowledge of Elasticsearch is a plus.
• Proficiency in PHP or Go is highly valued.
• Skilled in building fault-tolerant, observable systems using caching, queues, load balancing, and circuit breaking techniques.
• Innovative problem solver focused on optimization, performance, and user experience.
• Proven ability to lead by example and mentor engineers effectively.
• Track record of setting technical direction, architectural standards, and minimizing technical debt.
• Experienced in cross-functional project leadership with product, design, and engineering teams.
• Excellent communication skills for technical and non-technical stakeholders at all levels.
• Familiar with CI/CD pipelines to facilitate rapid, quality software delivery.
• Adaptable to fast-paced, ambiguous environments and capable of decisive leadership.
• Committed to continuous learning and experimentation with new development technologies and methodologies.

Employee Benefits

• Flexible working policy with a home office stipend.
• Participation in Employee Share Ownership Plan (ESOP).
• Paid parental leave to support family needs.
• Group Salary Continuance Insurance coverage.
• Access to Employee Assistance Program for wellbeing support.
• Additional leave options including study assistance, celebration days, and volunteering.
• Involvement in global working groups promoting collaboration, diversity, and belonging.
• Participation in annual company hackathons.
• Benefits like novated leasing for electric vehicles and internet reimbursement.

Inclusion Statement

Deputy values diversity and equal opportunity in the workplace. Our global team is culturally diverse, welcoming a variety of perspectives and skillsets to foster innovation.