Attendee Experience Manager (Program Coordinator)

Role overview

Tangerine M/E is seeking an Attendee Experience Manager to help deliver polished, high-touch attendee experiences for in-person meetings, conferences, and incentive programs. The position sits within a fast-moving, people-first team that values strong execution, ownership, and thoughtful client service. The job is remote within the U.S., with periodic on-site support required for events.

What you will do

• Work alongside a Program Manager to align on program objectives, schedules, and deliverables.
• Help plan and execute several in-person meetings and events at the same time.
• Support agenda development, logistics planning, and preparation for on-site delivery.
• Create, update, and manage event registration sites in Cvent.
• Handle attendee emails, confirmations, updates, and reporting.
• Support arrival and departure lists, on-site check-in, and attendee movement.
• Assist with hotel rooming lists, housing uploads, and cut-off dates.
• Coordinate catering, audio-visual needs, transportation, and related event logistics.
• Communicate with hotels, AV vendors, transport providers, caterers, and other suppliers.
• Support vendor sourcing and help make cost-aware decisions.
• Provide on-site support for registration, event materials, room setup, and troubleshooting.
• Assist with virtual and hybrid elements using Zoom, Teams, and Webex where needed.
• Help maintain a smooth, professional attendee journey throughout the event.
• Track invoices, support budget reconciliation, and assist with post-event reporting.
• Keep program records, timelines, attendance data, and wrap-up documentation organized.

What we are looking for

The ideal candidate has at least 2 years of experience coordinating meetings or events, either in an agency or in-house environment. Hands-on Cvent experience is preferred. You should be highly organized, detail-focused, able to manage multiple priorities in a busy setting, and comfortable staying calm while solving problems under pressure. Strong written and verbal communication skills are important, as is the ability to work remotely with a high level of accountability. Periodic on-site event support is also expected.

Tools and working style

This role makes regular use of Cvent, Microsoft Office applications, and virtual collaboration platforms such as Zoom, Teams, and Slack. Success in the role also depends on comfort working with vendors, timelines, and budgets.

Why join Tangerine M/E

Tangerine M/E emphasizes a high-standard, strategic approach to event partnership, paired with a supportive, people-first culture. Team members get the opportunity to contribute to impactful programs for leading brands, grow with a collaborative group, and have their ideas and contributions recognized.