Assistant Store Manager - Canberra

About the Role

Join Forever New, a leading fashion apparel and accessories brand expanding globally with over 350 stores and strong online presence. We seek an experienced and inspiring Assistant Store Manager for our Canberra location. This role reports to the Store Manager and offers a significant career advancement opportunity in the fashion retail sector, focusing on team leadership, sales growth, and customer engagement.

Key Responsibilities

• Lead and coach the retail team to achieve sales, wage, and operational targets.
• Manage performance and handle day-to-day staff management including roster planning.
• Enhance in-store visual merchandising to ensure an appealing presentation of products.
• Foster a positive and inclusive team environment supporting career development.
• Engage with diverse customers and promote excellent service standards.
• Operate flexibly, including late night, weekend, and public holiday shifts as needed.

Candidate Requirements

• Prior experience in retail store management with demonstrated success meeting sales and operational goals.
• Strong aptitude for leadership, coaching, and performance management.
• Excellent communication and customer service skills.
• Experience in roster and team scheduling.
• Capable of delivering effective visual merchandising aligned with current fashion trends.
• Passion for fashion and alignment with Forever New brand identity.
• Flexible availability, including willingness to work late nights and on public holidays.

Benefits and Perks

• Annual clothing allowance of $1,000.
• Potential to earn seasonal performance bonuses.
• Generous employee discount of 40%, plus occasional family and friends discounts.
• Birthday leave entitlement.
• Wellbeing programs and environmental incentives.
• Access to learning and development courses.
• Recognition programs and service awards.
• Global business exposure across five continents.
• Referral bonuses for recruitment.

Company Culture and Values

Forever New fosters a dynamic and inclusive workplace grounded in these core values: customer focus, respect, simplicity, accountability, and agility. We celebrate diversity and hire based on capability, welcoming candidates who resonate with our vision and ethical standards.