Staj hakkında

About the internship

This internship is a full-time, in-office helpdesk role based in Delhi. The selected candidate will support an animal welfare support desk, manage incoming complaints, update case records, coordinate with on-ground teams and partners, and help keep service operations running smoothly.

What you will do

Receive and respond to animal welfare complaints coming in through phone calls, WhatsApp, the website, and other channels.
Log new cases and keep the Pukaar system updated with accurate information.
Work with field teams, veterinarians, and partner organizations to move cases forward.
Monitor case status and follow up to ensure each matter is closed in a timely manner.
Provide callers with basic service-related guidance and information.
Keep records organized and support the preparation of operational reports.

Who can apply

This opportunity is open only to candidates who can join a full-time, in-office internship, are able to start between 29th Jun'26 and 3rd Aug'26, can commit to 3 months, are based in Delhi, and have relevant skills and interests.

Additional requirements

Strong communication and interpersonal abilities.
Comfort with basic computer use and data entry work.
Ability to handle telephone conversations in a professional manner.
Good documentation, record-keeping, and reporting skills.
Interest in animal welfare and community service.

Stipend

The internship offers a monthly stipend in the range of INR 5,000 to INR 8,000.

Other information

Application deadline: 2026-07-30 23:59:59

The organization describes itself as a trusted IT solutions partner that connects business needs with technology solutions.

Helpdesk Intern