Document Controller

About the Role

This position is responsible for overseeing document control activities, managing the Aconex/EDMS systems, and providing technical and administrative support for security operations projects. Key focus is on ensuring adherence to client protocols and internal quality assurance standards.

Key Duties and Responsibilities

• Implement and maintain the Electronic Document Management System (EDMS) effectively.
• Manage the Aconex platform to facilitate project document flow and incorporate RSS security policies and procedures.
• Coordinate project-related tasks such as planning, scheduling, status monitoring, milestone tracking, and document handling.
• Evaluate and verify Service Level Agreements (SLAs) to ensure they meet client expectations and standards, including client-specific formatting requirements.
• Monitor and track documentation status, transmittals, and approvals among all relevant parties in security operations.
• Support documentation of the Work Breakdown Structure (WBS) and manage dependency mapping.
• Liaise with internal security teams to guarantee the establishment and implementation of effective SLAs and contractual obligations.
• Follow up with departments like HR, Finance, Commercial, and Systems & Technology to ensure resource provisioning aligns with SLA and contract compliance.
• Conduct audits on RSS Security operations SLAs to verify compliance with contract terms.
• Develop and maintain systems for managing security operations assets and resource inventories.
• Oversee security operations reporting mechanisms in coordination with internal teams and clients.
• Develop and maintain client satisfaction survey processes and monitor the progress of improvement initiatives.
• Provide comprehensive technical, project administrative, and managerial assistance to the Security Operations Director.

Required Qualifications and Experience

• Bachelor’s degree in engineering, business administration, or a related discipline.
• At least 7 years of professional experience in document control, project coordination, or project administration, preferably within construction, security, or engineering sectors.
• Proficient in EDMS platforms such as Aconex, SharePoint; experience with SAP is advantageous.
• Strong skills in Microsoft Office applications including Word, Excel, and PowerPoint.
• Knowledgeable about QAQC documentation standards and quality control processes.
• Understanding of auditing procedures and methodologies.
• Good command of English for both written and verbal communication; fluency in Arabic is native-level.

Preferred Qualifications

• Experience working on security projects, oil and gas sectors, or large-scale giga projects.
• Certification in PMP or relevant project management training, or willingness to obtain such certification.
• Familiarity with Power BI for data visualization and reporting.

Core Competencies

• Meticulous attention to detail combined with a logical problem-solving approach.
• Strong team player with skills in collaborating and coordinating multiple stakeholders.
• Ability to adapt to diverse working environments and demands.
• A strong compliance-oriented mindset to ensure regulatory adherence.