Assistant Manager

Role Overview

The Assistant Manager will oversee restaurant operations during assigned shifts, ensuring smooth functioning and top-quality guest service.

Key Responsibilities

• Lead and guide the team to provide outstanding customer experiences.
• Oversee food preparation to meet company standards for quality, safety, and recipes.
• Ensure accuracy of orders, prompt service, and satisfaction with products.
• Address customer feedback and complaints with professionalism.
• Manage staff scheduling, breaks, and task assignment effectively.
• Maintain strict cleanliness, hygiene, and food safety throughout the restaurant.
• Supervise inventory management, monitor stock, minimize waste, and guarantee product availability.
• Handle POS operations and cash management accurately.
• Execute opening, closing, and shift-related duties diligently.
• Adhere to company policies, procedures, and safety protocols.
• Assist with training and onboarding new hires.
• Support the Restaurant Manager in achieving sales, labor, and operational goals.
• Prepare detailed shift reports and communicate any critical issues to management.