Nneoma Omeje

About

Results-driven Virtual Assistant/customer service agent with experience in customer relations, digital marketing, lead generation, customer engagement, and CRM management. Skilled in social media campaigns, content creation, email marketing, client communication, and online research, with a strong record of supporting sales and operations in remote environments.

Experience

• Virtual Assistant
  TalkofNaija Media
  Feb 2026 – Mar 2020
• Technical & Website Virtual Assistant
  Global Forum for Media Development
  Jan 2025 – Dec 2025
• Sales Support Virtual Assistant
  Pure Emporium Design
  Aug 2024 – Dec 2024
• Executive Virtual Assistant
  Moneyline with Nancy
  Feb 2023 – Feb 2024

Education

• Bachelor of Arts
  University of Nigeria
  English and Literary Studies · 2013 – 2017

Skills

• Cold Calling
• Copywriting
• Content Creation
• Asana
• Notion
• HubSpot
• Email Outreach
• Social Media Management
• CRM Management
• Online Research
• Calendar management
• Executive Support
• Apollo
• ClickUp
• Buffer

Projects

• Customer/chat agent
  CRM, Apollo, Asana, HubSpot

Courses & certifications

• Digital Witch training on customer service ↗ · Digital Witch Community · 2025

🗣️ Languages

• English · Fluent

🏆 Achievements & awards

• Best performing customer service agent · 2025

  Digital witch community awarded me the best staff due to performance and quality in f service.

⚽ Extracurricular activities

• Traveling
• Swimming