Service Porter

About the Role

Shaw GMC in Calgary, Alberta is hiring a Service Porter to support its dealership service department. The position sits within a family-owned automotive group built around Kaizen, or continuous improvement, with a focus on delivering a strong customer experience, creating room for employee growth, and contributing positively to the community.

This is a busy, hands-on role in a fast-moving environment. The right person will be organized, dependable, and comfortable helping keep service operations running smoothly while maintaining a professional standard throughout the day.

Benefits

Full-time team members are offered a competitive package that includes:

• Competitive pay
• Dental and extended health coverage
• Company pension
• Paid time off
• Life and disability insurance
• Employee and family assistance programs
• Vehicle purchase and service discounts
• Paid professional development
• Company-wide appreciation events
• Additional employee perks

Position Summary

The Service Porter helps support day-to-day dealership service operations by managing vehicle movement, keeping the service area organized, and assisting with customer-facing tasks. The role requires safe driving habits, attention to detail, and a willingness to handle a variety of support duties in a dealership setting.

Responsibilities

• Welcome service customers and assist with vehicle drop-off when needed.
• Safely move customer vehicles to parking spaces, service bays, or wash areas.
• Bring vehicles up for customer pickup and make sure they are presentable for delivery.
• Keep the service drive, parking areas, and dealership grounds clean and orderly.
• Support technicians and service advisors by organizing vehicle flow and staging units.
• Carry out simple vehicle checks, including fuel level, tire condition, and exterior condition.
• Assist with shuttle service operations when required.
• Help manage loaner or rental vehicles by checking for damage and refueling them as needed.
• Follow dealership, OEM, and safety procedures while handling vehicles and equipment.
• Take on additional duties assigned by leadership.

Requirements

• A valid driver’s license and a clean driving record are required.
• Experience in an automotive, dealership, or other customer-facing setting is considered an advantage.
• Ability to drive both automatic and manual transmission vehicles; training may be provided if needed.
• Strong focus on safety and careful attention to detail.
• Comfort working outdoors in changing weather conditions and staying physically active during the shift.
• Good time management and the ability to adjust quickly in a busy environment.
• Dependable, punctual, and professional in both appearance and communication.
• High school diploma or equivalent is preferred.

Additional Information

This role is based in Calgary, Alberta, Canada and is a full-time onsite position. The posted salary range is CAD $0.00 - CAD $0.00 per hour.