Operations Support Agent

Role overview

As an Operations Support Agent in Eagle Farm, Queensland, you will be part of depot operations focused on safe freight handling, accurate sorting, and smooth shipment movement. The role supports timely processing of consignments while maintaining high safety and quality standards.

Key responsibilities

• Handle and internally move consignments across the depot while following strict safety procedures.
• Apply labels and sort freight into the appropriate delivery areas with a high level of precision.
• Work collaboratively with teammates to help maintain fast and efficient turnaround times.
• Carry out front-line administrative and operational duties such as data entry, ramp work, and dispatch-related tasks.
• Take on other duties as assigned by the business.

Education and experience

A secondary education level, or an equivalent qualification, is required. The role calls for at least 2 years of relevant work experience. For Associate-level consideration, previous experience is not required. For Senior-level consideration, a minimum of 4 years of relevant experience is needed.

Skills and abilities

The ideal candidate should be comfortable using Microsoft Office and a PC, bring strong interpersonal and problem-solving skills, and demonstrate excellent planning, organisation, accuracy, and attention to detail.

Equal opportunity

The employer states that it is committed to fair treatment, diversity, equity, and inclusion, and provides equal employment consideration regardless of age, race, colour, national origin, genetics, religion, gender, marital status, pregnancy or childbirth-related conditions, disability, or other protected characteristics.

About the company

FedEx is a global express transportation company serving customers in more than 220 countries and territories. The organisation describes its long-standing success as being driven by its people and by a service-focused culture built around innovation, teamwork, and strong customer outcomes.

Workplace philosophy and culture

The company highlights its People-Service-Profit philosophy, which emphasises caring for employees, delivering excellent service to customers, and reinvesting results back into the business and its people. It also notes that its culture and values remain central to its identity and growth.

Additional information

Pay details were not specified in the source. The source also did not provide any information about perks, benefits, notice period, or the number of openings.